2014 -
2014 Enviroment and Deployment Consultant @
2013 -
2014 Field Service Engineer @ Centrex Services Ltd
2013 -
2013 2nd Line support @
2012 -
2012 Citrix Support @
2006 -
2012 Functional Support Analyst @
1996 -
2005 Field Service Engineer @ Fastek graphic services
Michael Townend Education
Leeds technology college
HND (Electronics and mechanical servicing)
2001
-
2004
Thomas Damby
GNVQ 3 - IT (IT Training)
1997
-
1999
Michael Townend Skills
Photocopier
Windows Server
Requirements Analysis
Citrix
Active Directory
Screen Printing
Oscilloscope
ITIL
Windows
Graphic Design
Software Installation
Hardware Diagnostics
Web Applications
Microsoft SQL Server
Troubleshooting
Electronics
Business Analysis
Software Documentation
Process Improvement
IT Hardware Support
Strategic Planning
Mechanics
Oracle
Citrix Metaframe
vSphere
Microsoft Office
IT Operations
Microsoft Excel
CTP
EDI
Change Management
C++
Eye for Details
Technical Support
Full project lifecycle experience
Scripting
SQL
Scanners
Project Management
Rip Software
Software Development
Servers
Cloud Computing
VMware
Integration
Creative Problem Solving
IT Solutions
Windows and Mac Operating Systems
Provisioning
Group Policy
Michael Townend Summary
Michael Townend, based in Leeds, GB, is currently a Learning Platform Support Analyst at KPMG UK. Michael Townend brings experience from previous roles at KPMG UK, University of Leeds and Addleshaw Goddard. Michael Townend holds a 2001 - 2004 HND in Electronics and mechanical servicing @ Leeds technology college. With a robust skill set that includes Photocopier, Windows Server, Requirements Analysis, Citrix, Active Directory and more. Michael Townend has 2 emails on RocketReach.
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