Michael Toner Email
Program Director @ CXinMotion
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Michael Toner Location
- Ireland
Michael Toner Work
- Program Director @ (April 2016 - Present)
- Transformation Director @ (June 2016 - October 2020)
- Omni Channel Systems Transformation Consultant @ (April 2015 - June 2016)
- Multichannel Business Systems Consultant @ (February 2013 - March 2015)
- Head of Self Service @ (August 2010 - February 2013)
- CRM Programme Manager @ (January 2007 - September 2010)
- IT and Business Transformation Management @ (August 1994 - January 2006)
- manager @ (January 1990 - January 1994)
Michael Toner Education
- London Metropolitan University
Bachelors (Telecommunications, Management)
1986-1988 - London Metropolitan University 1982-1985
Michael Toner Skills
- Contact Centers
- Telecommunications
- CRM
- Enterprise Software
- Program Management
- Business Transformation
- Project Management
- Strategy
- Customer Experience
- Team Management
- Project Planning
- Call Center
- Management
- Genesys
- Outsourcing Management
- IVR
- Process Improvement
- Mobile Devices
- VoIP
- Leadership
- Service Delivery
- Call Centers
- Business Process Improvement
- Voice over IP (VoIP)
- Genesys Framework
- Genesys PureEngage
- Genesys Cloud
- Digital Transformation
- IT Transformation
Michael Toner Summary
- Michael Toner, based in Ireland, is currently a Program Director at CXinMotion. Michael Toner brings experience from previous roles at E.ON, Airbnb, Three. and eircom. Michael Toner holds a 1986 - 1988 Bachelors in Telecommunications, Management @ London Metropolitan University. With a robust skill set that includes Contact Centers, Telecommunications, CRM, Enterprise Software, Program Management and more. Michael Toner has 3 emails on RocketReach.
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Top CXinMotion Employees
Dave Prichard
Principal Consultant
Herne Bay, GB
Michael Toner
Program Director
Ireland
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