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Michael Thompson Location
Newcastle, NSW, AU
Michael Thompson Work
Group Manager Digital Services and Technology @ (June 2021 - Present)
ICT Service Delivery and Operations Manager @ (April 2016 - June 2021)
ICT Service Delivery Manager @ (January 2011 - April 2016)
ICT Process Improvement Manager @ UGL Limited (January 2008 - January 2011)
ICT Operations Manager @ (July 2007 - November 2007)
Michael Thompson Education
CQUniversity 1992-1995
Michael Thompson Skills
IT Management
Change Management
IT Service Management
Business Process Improvement
ITIL
Service Management
Governance
Incident Management
IT Operations
Data Center
Problem Management
Infrastructure
Sla
Service Desk
Project Delivery
Process Improvement
Technical Support
Management
Hardware
Stakeholder Management
Service Delivery
ICT
Project Planning
Vendor Management
PRINCE2
IT Strategy
Risk Management
IT Outsourcing
Outsourcing
ERP
Project Portfolio Management
Service Level Agreements Sla
Project Management
Manufacturing
Risk Assessment
Gas
Inspection
Service Level Agreements
Michael Thompson Summary
Michael Thompson, based in Newcastle, NSW, AU, is currently a Group Manager Digital Services and Technology at Hunter Water. Michael Thompson brings experience from previous roles at UGL, UGL Limited and UnitedGroup LTD. Michael Thompson holds a 1992 - 1995 CQUniversity. With a robust skill set that includes IT Management, Change Management, IT Service Management, Business Process Improvement, ITIL and more. Michael Thompson has 3 emails and 1 mobile phone numbers on RocketReach.
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