Manager of Customer Experience @ (November 2018 - May 2023)
QA Analyst @ (November 2017 - November 2018)
Senior Technical Support Engineer @ (September 2015 - November 2017)
Software Analyst @ (April 2015 - September 2015)
Technical Support Engineer @ (May 2014 - April 2015)
Customer Service Representative @ (February 2012 - May 2014)
Michael Swain Skills
Agile Methodologies
Amazon Athena
Amazon S3
Bug Tracking
Communication
Confluence
Customer Experience
Customer Onboarding
Customer Service
Databases
Documentation
Enterprise Software
JIRA
Microsoft Office
Microsoft SQL Server
MySQL
Online Marketplace
Postman API
Problem Solving
Quality Assurance
Reporting & Analysis
Research
SQL
Salesforce.com
Software Analysis
Technical Documentation
Technical Support
Technical Writing
Training
Troubleshooting
XML
Zendesk
Michael Swain Summary
Michael Swain, based in Portland, OR, US, is currently a Senior Implementation Manager at Exiger. Michael Swain brings experience from previous roles at Exiger, Ion Channel, KEEN and Monsoon Inc.. With a robust skill set that includes Agile Methodologies, Amazon Athena, Amazon S3, Bug Tracking, Communication and more. Michael Swain has 1 emails and 3 mobile phone numbers on RocketReach.
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