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Michael Su Location
Boston, MA, US
Michael Su Work
Director of Customer Success @ (June 2024 - Present)
Advisor @ (May 2024 - Present)
Principal Customer Success Consultant @ (January 2023 - June 2024)
Senior Customer Success Consultant @ (January 2022 - January 2023)
Head of Customer Success @ (January 2021 - January 2022)
VP of Global Customer Success @ (January 2020 - January 2021)
Senior Director - Global Revenue Operations @ (January 2019 - January 2020)
Senior Director - Global Customer Success @ (January 2017 - January 2019)
National Director - North American Customer Success @ (January 2013 - January 2017)
Senior Sales Engineer @ (January 2010 - January 2013)
Technical Account Manager @ (January 2008 - January 2010)
IT Consultant @ ESI Enterprises (January 2006 - January 2008)
Network Engineer @ (January 2005 - January 2006)
Michael Su Education
Northeastern University
Bachelor of Business Administration (B.B.A.) (Finance and MIS)
Michael Su Skills
Account Management
Active Directory
Business Advising
Business Development
CISSP
Computer Security
Contract Recruitment
Corporate Recruiting
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Segmentation Strategy
Customer Self Service
Customer Service
Customer Success
Disaster Recovery
Encryption
Enterprise Software
Expert Advisor
Firewalls
General Advice
IT Recruitment
Identity & Access Management (IAM)
Identity Management
Information Security
Information Security Management
Leadership
LinkedIn Recruiter
Management
Microsoft Outlook
Network Architecture
Network Security
Networking
New Business Development
Project Management
Recruiting
SaaS
SaaS Sales
Security
Sky
Software as a Service (SaaS)
Sourcing
Start-up Consulting
Start-up Environment
Start-ups
Strategic Planning
Strategy
Team Building
Team Leadership
Technical Recruiting
VMware
Virtualization
Michael Su Summary
Michael Su, based in Boston, MA, US, is currently a Director of Customer Success at Astrix Security. Michael Su brings experience from previous roles at Radiant Point, The Success League and Nightfall AI. Michael Su holds a Bachelor of Business Administration (B.B.A.) in Finance and MIS @ Northeastern University. With a robust skill set that includes Account Management, Active Directory, Business Advising, Business Development, CISSP and more. Michael Su has 3 emails and 1 mobile phone numbers on RocketReach.
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