2016 -
2019 Unified Communications Supervisor and Incident Manager @
2014 -
2016 Senior Audit and Process Improvement Analyst @
2012 -
2014 Quality Review Specialist @
Michael Stonecipher Education
Florida State University
Bachelor of Science (B.S.) (International Business)
Michael Stonecipher Skills
Solution Selling
Enterprise IT Strategy
IT Risk Management
Contact Centers
Incident Management
Statistical Data Analysis
IT Strategy
IT Operations
IT Management
Pre-Sales Support
IT Business Strategy
Business Solution
Product Demonstration
Solutions Engineering
Software as a Service (SaaS)
IT Transformation
Successful Negotiation
Relationship Building
Mitigation Strategies
Managing Meetings
Strategic Accounts
Partner Relationship Management
C-Level
Business Requirements
Technical Leadership
Change Management
Telecom Infrastructure
Public Sector Procurement
Marketing Strategy
Service Delivery Management
IT Infrastructure Management
Value Propositions
Deal Closure
Consultative Selling
C-Suite Selling
Technology Sales
Problem Solving
Zoom
Supplier Performance
Supplier Management
Carrier Relationships
Communication
Telco Industry
Business Case Preparation
Contract Negotiation
Telco
Manage client expectations
Bid Processes
Enterprise Mobility Management (EMM)
Cloud Security
SASE
Business Consulting
Analytical Skills
Internet of Things (IoT)
Agile Project Management
Provisioning
Presentations
Enterprise IT Infrastructure
Contract Management
Software Asset Management
Auditing
Negotiation
IT Service Management
Agile Methodologies
Telecom Expense Management
Service Delivery
Process Improvement
Team Building
Vendor Management
Software Documentation
Quality Management
Quality Auditing
Six Sigma
Data Analysis
Project Management
Program Management
Customer Retention
Business Process Improvement
Statistical Modeling
Cataloging
Customer Relationship Management (CRM)
Strategic Planning
Account Management
Troubleshooting
Business Analysis
Lean Six Sigma
Customer Experience
Microsoft Office
Leadership
Mentoring Of Staff
Time Management
Team Leadership
Client Relations
Training Facilitation
Economic Research
Kaizen Leadership
Historical Research
Process Flow
KPI Reports
ITIL Process Implementation
Michael Stonecipher Summary
Michael Stonecipher, based in Saint Petersburg, FL, US, is currently a Technology Sourcing Consultant at Resourcive. Michael Stonecipher brings experience from previous roles at Tellennium, West Corporation, First Command Financial Services and Think Finance. Michael Stonecipher holds a Bachelor of Science (B.S.) in International Business @ Florida State University. With a robust skill set that includes Solution Selling, Enterprise IT Strategy, IT Risk Management, Contact Centers, Incident Management and more. Michael Stonecipher has 3 emails and 2 mobile phone numbers on RocketReach.
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