2015 -2016 General Manager @ Grand Hyatt São Paulo
2012 -2015 General Manager @ Andaz Maui at Wailea Resort and Residence
2008 -2012 General Manager @
2006 -2008 General Manager @
2004 -2005 General Manager @
Michael Stephens Education
Miami Dade Community College
Associate’s Degree (Business Administration and Management, General)
1978-1982
Michael Stephens Skills
Management
Customer Loyalty Management
Interpersonal Skills
Marketing Strategy
Construction Management
Customer Loyalty
Executive Management
Capital Budgeting
Team Building
Executive Leadership
Branding & Identity
Customer Retention
Facility Management (FM)
Coaching
Financial Analysis
Customer Service Operations
Business Strategy
Customer Relationship Management (CRM)
Teamwork
Employee Benefits
Organizational Leadership
Sales Management
Team Leadership
Customer Service Management
Business Development
Hotels
Hospitality Management
Hotel Management
Food & Beverage
Restaurants
Resorts
Catering
Leadership
Revenue Analysis
Event Management
Leadership Development
Customer Service
Pre-opening
Banquets
Event Planning
Front Office
Hotel
Customer Satisfaction
Executive Development
Executive Coaching
Associate satisfaction
Owner relations
Customer Expirience
Spa operations
Branding
Concept Creation
Business Innovation
Sales
Marketing
Human Resources
Loss Prevention
Building Maintenance
Retail
Hospitality Industry
Restaurant Management
Pre Opening
Change Management
Food and Beverage
Business Planning
Luxury Lifestyle
Ready Mix Concrete
Strategic Planning
Project Management
Public Speaking
Michael Stephens Summary
Michael Stephens, based in Miami, FL, US, is currently a General Manager at Mayfair House Hotel and Garden. Michael Stephens brings experience from previous roles at Self-employed, The Elser Hotel | Miami and Hyatt Hotels Corporation. Michael Stephens holds a 1978 - 1982 Associate’s Degree in Business Administration and Management, General @ Miami Dade Community College. With a robust skill set that includes Management, Customer Loyalty Management, Interpersonal Skills, Marketing Strategy, Construction Management and more. Michael Stephens has 2 emails and 2 mobile phone numbers on RocketReach.
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