Michael Staats Email
Chief Information Officer @ Environment Protection Authority South Australia (SA EPA)
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Michael Staats Location
- Adelaide, SA, AU
Michael Staats Work
- 2025 -now Chief Information Officer @
- 2022 -2025 Manager ICT Operations @
- 2021 -2022 IT Campus Manager @
- 2018 -2021 Manager Technology Support @
- 2018 -2018 Unified Communications Team Leader @
- 2017 -2018 Technical Advisor @
- 2016 -2017 Unified Communications Team Leader @
- 2015 -2016 Team Lead IM and IT @
- 2014 -2015 Process Support Manager (Software Solutions) @
- 2011 -2014 Teamlead ICT Servicedesk @
- 2010 -2011 Consultant @
- 2008 -2010 Team Lead Networks @
- 2008 -2008 Team Leader Infrastructure @
- 2006 -2008 Telecom and Network Specialist @
- 2003 -2006 Telecom Consultant @
- 2001 -2003 Telecom Consultant @
- 1999 -2003 Telecommunications Specialist @
Michael Staats Education
- Radboud Universiteit Nijmegen
Master of Arts - MA (Master of Arts - MA, Business Communication Studies)
1993-2000
Michael Staats Skills
- ICT
- Telecommunications
- VoIP
- Data Center
- ITIL
- Infrastructure
- Networking
- Call Centers
- Process Management
- Avaya
- PRINCE2
- IT Service Management
- Project Management
- CCNA
- Telephony
- Service Desk
- Security
- Service Management
- Cisco Technologies
- Virtualization
- IT Management
- Video Conferencing
- Avaya Technologies
- JIRA
- Release Management
- Relationship Management
- UFT
- Testing
- Scrum
- Agile Methodologies
- Change Management
- Change Requests
- Incident Management
- Process Improvement
- Regression Testing
- Test Automation
- Microsoft Office
- SQL
- Integration
- Business Analysis
- Customer Experience
- IT Strategy
- Contact Center Design
- Customer Service
- Continuous Improvement
- Infrastructure Projects
- Problem Management
Michael Staats Summary
- Michael Staats, based in Adelaide, SA, AU, is currently a Chief Information Officer at Environment Protection Authority South Australia (SA EPA). Michael Staats brings experience from previous roles at Department of Primary Industries and Regions, University of South Australia, RAA and Department of the Premier and Cabinet, Government of South Australia. Michael Staats holds a 1993 - 2000 Master of Arts - MA in Master of Arts - MA, Business Communication Studies @ Radboud Universiteit Nijmegen. With a robust skill set that includes ICT, Telecommunications, VoIP, Data Center, ITIL and more.
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