2019 -2024 Global Head of People Experience HSBC Group Contact Centres @
2015 -2018 Global Head of Coaching and People Development HSBC Group Contact Centres @
2013 -2015 Regional Head of Quality HSBC Group Contact Centres EMEA (including first direct) @
2004 -2013 Head of Service Quality and CX @
2002 -2004 Manager Complex Sales Team @
1994 -2002 Corporate Banking Manager @
Michael Sowden Education
Saïd Business School, University of Oxford
Fintech 101 Programme (Finance, General)
2024-2024
Institute of Bankers & Institute of Financial Services
ACIB and CeFA (Finance)
Michael Sowden Skills
Public Sector
Community Engagement
Teamwork
Retail Banking
Trade Finance
Business Strategy
Michael Sowden Summary
Michael Sowden, based in Leeds, GB, is currently a Independent Consultant at CPX Consulting Ltd. Michael Sowden brings experience from previous roles at HSBC and first direct. Michael Sowden holds a 2024 - 2024 Fintech 101 Programme in Finance, General @ Saïd Business School, University of Oxford. With a robust skill set that includes Public Sector, Community Engagement, Teamwork, Retail Banking, Trade Finance and more. Michael Sowden has 1 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Michael Sowden?
Find contact details for 700 million professionals.