Michael Smith Email & Phone Number
Senior Manager, PMO @ ACLIVITI
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Michael Smith Location
- Atlanta, GA, US
Michael Smith Work
- Senior Manager, PMO @ (August 2021 - Present)
- Senior Project Manager @ (June 2018 - August 2021)
- Project Manager @ (October 2014 - June 2018)
- Manager, IT Services @ (October 2010 - October 2014)
- Desktop Support Technician II @ (January 2006 - January 2010)
- IT Methods and Procedures Analyst @ (January 2000 - January 2001)
- IT Application Development and Support @ (January 2001 - January 2006)
Michael Smith Education
- University of Sioux Falls
BA (Education)
1993-1998
Michael Smith Skills
- Team Leadership
- Stakeholder Management
- Project Plans
- Digital Transformation
- Management
- Salesforce.com
- PMO Services
- Contact Center as a Service (CCaaS)
- Service Delivery Management
- IT Governance
- IT Consulting
- Project Management
- Requirements Gathering
- Risk Management
- Project Coordination
- Software Documentation
- Vendor Management
- Software Development
- Change Management
- IT Service Management
- Customer Satisfaction
- Requirements Management
- Internal Communications
- SharePoint
- Microsoft Products
- Training Delivery
- Cross-functional Team Leadership
- Process Improvement
- Software Deployment
- IT Service Delivery
- Leading Meetings
- Customer Escalation Management
- Project Management Software
- Technology Services
- ITIL v3 Foundations Certified
- IT Project & Program Management
- IT Operations
- Mentoring
- ITIL Certified
- Escalations Management
- Software as a Service (SaaS)
- Problem Solving
- Customer Onboarding
- Professional Services
- Customer Engagement
- Leadership
- Risk Assessment
Michael Smith Summary
- Michael Smith, based in Atlanta, GA, US, is currently a Senior Manager, PMO at ACLIVITI. Michael Smith brings experience from previous roles at NICE CXone, The Ohio State University Alumni Association and Integra Telecom. Michael Smith holds a 1993 - 1998 BA in Education @ University of Sioux Falls. With a robust skill set that includes Team Leadership, Stakeholder Management, Project Plans, Digital Transformation, Management and more. Michael Smith has 2 emails and 5 mobile phone numbers on RocketReach.
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