Michael Small Email & Phone Number
Principal Customer Success Manager @ Dropbox
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Michael Small Location
- Palmetto, FL, US
Michael Small Work
- 2022 - now Principal Customer Success Manager @
- 2018 - now Senior Customer Success Manager @
- 2015 - now Customer Success Manager @
- 2011 - 2015 Director of Strategic Customer Product Programs @
- 2011 - 2011 Program Manager @
- 2009 - 2011 Director, Product Marketing and Analyst Relations @
- 2009 - 2010 Director, Solutions Marketing @
- 2004 - 2009 Practice lead, Professional Services and Director, Pharma Interactive Marketing @
- 2002 - 2004 Director of Delivery @ Burntsand
- 2001 - 2002 Client Partner and Program Director @ Digital Lighthouse (delivery resources acquired by Burntsand)
- 1999 - 2001 Principal Consultant and Technical Services Manager @ Lighthouse Consulting Group (acquired by Digital Lighthouse)
- 1996 - 1999 Enterprise Consulting Manager @
- 1989 - 1996 Advanced Engineering Systems Engineer @
- 1985 - 1987 Design Engineer @
Michael Small Education
- Purdue University
BS (Electrical Engineering)
1983 - 1985 - Purdue University 1979 - 1982
- Speedway High School
Graduate
1975 - 1979
Michael Small Skills
- Agile Methodologies
- Analytics
- B2B
- Business Analysis
- Business Intelligence
- CRM
- Consulting
- Cross-functional Team Leadership
- Enterprise Architecture
- Enterprise Software
- Executive Management
- Go-to-market Strategy
- Integration
- Java Enterprise Edition
- Lead Generation
- Leadership
- Management
- Market Analysis
- Marketing
- Operations Management
- Product Development
- Product Management
- Product Marketing
- Professional Services
- Program Management
- Project Management
- Requirements Analysis
- SaaS
- Sales Operations
- Software Development
- Solution Architecture
- Strategic Planning
- Strategy
- Wireless
- Cloud Computing
- Pre-sales
- Cross Functional Team Leadership
- Software as a Service Saas
- Customer Service
- Account Management
- Change Management
- Go to Market Strategy
- Engineering
- Pre Sales
- Software as a Service
Michael Small Summary
- Michael Small, based in Palmetto, FL, US, is currently a Principal Customer Success Manager at Dropbox. Michael Small brings experience from previous roles at Dropbox, Gracenote and Gravity Mobile (a Gracenote company). Michael Small holds a 1983 - 1985 BS in Electrical Engineering @ Purdue University. With a robust skill set that includes Agile Methodologies, Analytics, B2B, Business Analysis, Business Intelligence and more. Michael Small has 2 emails and 1 mobile phone numbers on RocketReach.
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