Michael Sims Email & Phone Number

IT Manager and Systems Administrator @ Inventive Group

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Michael Sims Location

Mountain Home, ID, US

Michael Sims Work

IT Manager and Systems Administrator @ (May 2023 - Present)
IT Support Technician @ (September 2022 - April 2023)
Computer Support Technician @ (April 2021 - June 2022)
Shipping Supervisor @ 3 yrs 1 mo (February 2018 - August 2020)
Warehouse Associate @ 3 yrs 1 mo (August 2017 - December 2018)

Michael Sims Education

Western Governors University
Bachelor of Science - BS (Information Technology)
2025-2029
Brigham Young University - Idaho 2020-2022
Paloma Valley High School
High School Diploma

Michael Sims Skills

Active Directory
Business Networking
Business Requirements
Call Accounting
Communication
Computer Hardware
Computer Hardware Installation
Computer Hardware Troubleshooting
Computer Literacy
Computer Maintenance
Computer Networking
Computer Repair
Consultative Selling
Customer Satisfaction
Customer Service
Customer Support
Cybersecurity
De-escalation
Desktop Support Management
Enquiries
Exception Based Reporting
Field Support
Hardware Configuration
Hardware Deployments
Hardware Diagnostics
Hardware Installation
Hardware Support
IBM Certified Associate System Administrator
IT Hardware Support
IT Infrastructure Management
IT Integration
IT Operations
IT Security Best Practices
Information Resources Management
Lean Management
Lean Process Improvement
Maintenance and Repair
Merchandise
Microsoft 365 Administration
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Office
Mobile Device Hardware Troubleshooting
Mobile Device Troubleshooting
Multi-task & Handle High-volume Workloads
Network Administration
Network Configuration
Network Implementation
Network Troubleshooting
Network Virtualization
OS Virtualization
Organization Skills
Phone Etiquette
Printer Drivers
Problem Solving
Product Management
Remote Troubleshooting
Root Cause Problem Solving
Servers
Shipping
Shipping & Receiving
Shortage Control
Social Media
Software Maintenance
Software Requirements
Software Support
Software Troubleshooting
Software Updates
Software Verification
Supply Chain Software
System Administration
System Configuration
System Implementations
System Setup
Technical Support
Tenacious Work Ethic
Test Scripts
Train the Trainer Certified
Troubleshooting
Understand & Convey Complex Information
Warehouse Control
Windows
Windows OS Configuration
Windows Server
Windows Support
Workstations

Michael Sims Summary

Michael Sims, based in Mountain Home, ID, US, is currently a IT Manager and Systems Administrator at Inventive Group. Michael Sims brings experience from previous roles at PartnerCare, Columbia Machine, Inc. and 3 yrs 1 mo. Michael Sims holds a 2025 - 2029 Bachelor of Science - BS in Information Technology @ Western Governors University. With a robust skill set that includes Active Directory, Business Networking, Business Requirements, Call Accounting, Communication and more. Michael Sims has 1 mobile phone numbers on RocketReach.