Michael Silverio Email
Customer Success Representative @ UENI Ltd
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Michael Silverio Location
- Santo Domingo, Distrito Nacional, DO
Michael Silverio Work
- Customer Success Representative @ (June 2025 - Present)
- Customer Support Representative @ (May 2025 - June 2025)
- Team Lead @ (November 2024 - April 2025)
- Client Services Account Manager @ (May 2024 - October 2024)
- Lead of Continuous Improvement @ (May 2023 - September 2024)
- Operations Team Lead @ (April 2023 - May 2023)
- Operations Team Lead @ (October 2020 - April 2023)
- Operations Team Lead @ (March 2018 - October 2020)
- Chat Receptionist @ Talk2Rep (February 2017 - September 2017)
- Customer Service Representative @ Convergys (February 2015 - June 2016)
Michael Silverio Skills
- Account Management
- Account Servicing
- Analytical Skills
- Business Process
- Business Process Improvement
- Client Relations
- Client Services
- Client Services Management
- Coaching
- Communication
- Computer Literacy
- Critical Thinking
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Service Representatives
- Customer Support
- Data Entry
- Documentation
- Driving Results
- Interpersonal Communication
- KPI Reporting
- Leadership
- Leadership Development
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Negotiation
- Online Support
- Operational Excellence
- Operations Management
- Organization Skills
- Organizational Development
- Organizational Leadership
- Presentations
- Problem Solving
- Project Engineering
- Project Management
- Project Planning
- Reporting & Analysis
- Sales
- Six Sigma
- Skilled Multi-tasker
- Soft Skills
- Support Management
- Support Services Management
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Technical Support
- Time Management
Michael Silverio Summary
- Michael Silverio, based in Santo Domingo, Distrito Nacional, DO, is currently a Customer Success Representative at UENI. Michael Silverio brings experience from previous roles at UENI, Horatio and Neargen RD. With a robust skill set that includes Account Management, Account Servicing, Analytical Skills, Business Process, Business Process Improvement and more. Michael Silverio has 1 emails on RocketReach.
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