Michael Silva Email & Phone Number
Escalation Supervisor @ NCO
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Michael Silva Location
- Kansas City, MO, US
Michael Silva Work
- Helpdesk Analyst Tier II @ (February 2021 - June 2024)
- SV3 Lead Tech @ (April 2020 - March 2025)
- Infosec Architect @ (August 2017 - April 2020)
- Help Desk Representative Tier II @ (February 2021 - March 2025)
- Escalation Supervisor @
Michael Silva Education
- University of Phoenix
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2012-2016 - Mt. San Jacinto College
Computer Science (Computer Science)
1999-2001
Michael Silva Skills
- Call Centers
- Leadership
- Customer Satisfaction
- Customer Service
- Project Management
- Management
- Outsourcing
Michael Silva Summary
- Michael Silva, based in Kansas City, MO, US, is currently a Escalation Supervisor at NCO. Michael Silva brings experience from previous roles at Ametris (formerly ActiGraph), Spencer Fane LLP, Incite Global and LeaderOne Financial. Michael Silva holds a 2012 - 2016 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Call Centers, Leadership, Customer Satisfaction, Customer Service, Project Management and more. Michael Silva has 1 emails and 3 mobile phone numbers on RocketReach.
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