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Michael Sia Location
Los Angeles, CA, US
Michael Sia Work
2016 -now Customer Success Manager and Tech Support Engineer @
2016 -2016 Trainer @ REI BlackBook
2016 -2016 Investors Virtual Assistant and Admin Manager and Data Entry Officer @
2014 -2016 Investors Virtual Assistant and Acquisition Team @ Equivest Properties
2014 -2014 Virtual Assistant and Appointment Setter @
2014 -2014 Internet Concierge and Virtual Assistant @
2011 -2013 Senior Customer Service Representative (Billing and Sales) @ Convergys
2006 -2011 Private ESL Teacher and Online English Teacher @ International Communication School
2008 -2008 Senior Customer Service Representative (SAVE’s Desk) @ People Support Philippines, Inc.
2005 -2006 Technical Support Representative @
Michael Sia Education
Saint Louis University - Maryheights Campus, Baguio City
Bachelor's degree (Information Technology/Business Information Management)
1999-2003
Michael Sia Skills
Customer Experience
Team Leadership
Technical Support
Customer Service
Customer Escalation Management
Call Center Administration
Salesforce.com
Interpersonal Skills
English as a Second Language (ESL)
Teaching
Michael Sia Summary
Michael Sia, based in Los Angeles, CA, US, is currently a Customer Success Manager and Tech Support Engineer at GenRocket. Michael Sia brings experience from previous roles at REI BlackBook, Seatown Investments LLC, Equivest Properties and Matt Curtis Real Estate, Inc. Michael Sia holds a 1999 - 2003 Bachelor's degree in Information Technology/Business Information Management @ Saint Louis University - Maryheights Campus, Baguio City. With a robust skill set that includes Customer Experience, Team Leadership, Technical Support, Customer Service, Customer Escalation Management and more. Michael Sia has 2 emails and 2 mobile phone numbers on RocketReach.
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