Michael Shortino Email & Phone Number
Call Center Manager @ Service Finance Company, LLC
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Michael Shortino Location
- Fort Lauderdale, FL, US
Michael Shortino Work
- Call Center Manager @ (January 2024 - Present)
- Call Center Manager @ ECN Direct Marketing Solutions LLC (August 2021 - January 2024)
- Site Director @ (January 2013 - August 2020)
- Sr. Operations Manager @ Convergys (July 1990 - January 2013)
- Sr. Operations Manager, Site Leader @ Convergys (January 1990 - January 2010)
- Marketing Manager @ Convergys (September 2004 - October 2007)
Michael Shortino Education
- State University of New York at Fredonia
B.S. (Business Administration)
1981-1985
Michael Shortino Skills
- BPO
- Business Process Outsourcing (BPO)
- Call Centers
- Contact Centers
- Customer Experience
- Human Resources
- Leadership
- Management
- Marketing
- Outsourcing
- Performance Management
- Program Management
- Recruiting
- Sales
- Training
- Vendor Management
- Workforce Management
- Business Process Outsourcing Bpo
- Microsoft Excel
- Microsoft Office
- Construction
- Offshoring
- Business Process Outsourcing
Michael Shortino Summary
- Michael Shortino, based in Fort Lauderdale, FL, US, is currently a Call Center Manager at Service Finance Company, LLC. Michael Shortino brings experience from previous roles at ECN Direct Marketing Solutions LLC, Inktel Contact Center Solutions and Convergys. Michael Shortino holds a 1981 - 1985 B.S. in Business Administration @ State University of New York at Fredonia. With a robust skill set that includes BPO, Business Process Outsourcing (BPO), Call Centers, Contact Centers, Customer Experience and more. Michael Shortino has 2 emails and 2 mobile phone numbers on RocketReach.
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