2000 -2005 Director of Call Center and Customer Service @
Michael Shirk Education
Indiana University of Pennsylvania, College of Business Management 2004
Indiana University of Pennsylvania
Business Administration and Management, General (Kappa Sigma Fraternity
Track and Field Team)
1984-1989
Colorado State University Continuing Education
Indiana University of Pennsylvania
Indiana University of Pennsylvania
(Business Administration and Management, General)
Michael Shirk Skills
Key Metrics
Team Building
Employee Training
Customer Support
Onboarding
Customer Service Management
Customer Loyalty
Communication
Marketing
Business Strategy
Business-to-Business (B2B)
Business Development
Problem Solving
Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Sales Presentations
Project Management
Telecommunications
Analysis
Time Management
Call Centers
Account Management
Email Marketing
Management
Sales
Budgets
Salesforce.com
Customer Service
Trade Shows
Sales Management
Lead Generation
Online Marketing
VoIP
Marketing Strategy
New Business Development
Contact Centers
Public Speaking
Microsoft Office
Microsoft Word
Michael Shirk Summary
Michael Shirk, based in Littleton, CO, US, is currently a Area Customer Service Manager at Empire Today. Michael Shirk brings experience from previous roles at Empire Today, Fossil Trace Golf Club and Angi. Michael Shirk holds a Indiana University of Pennsylvania, College of Business Management. With a robust skill set that includes Key Metrics, Team Building, Employee Training, Customer Support, Onboarding and more. Michael Shirk has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Michael Shirk?
Find contact details for 700 million professionals.