Michael Shepherd Email & Phone Number
Director of Outreach Benefits Coordinators @ United Energy Workers Healthcare
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Michael Shepherd Location
- Centerville, UT, US
Michael Shepherd Work
- Director of Outreach Benefits Coordinators @ (November 2025 - Present)
- Manager @ (May 2023 - November 2025)
- Manager Retirement and Wealth @ (May 2023 - November 2025)
- Call Center Manager @ (August 2022 - March 2023)
- Team Lead Manager @ (September 2013 - August 2022)
- Operations Manager @ Excel Management (January 2012 - September 2013)
- Sales Operations Manager @ Professional Education Institute (March 2004 - June 2010)
Michael Shepherd Education
- Granger High School
High School Diploma (HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
1995-1999
Michael Shepherd Skills
- Telecommunications
- Clear Communications
- Workforce Planning
- Customer Relationship Management (CRM)
- Emergency Medicine
- Customer Satisfaction
- Operations
- Customer Experience Management
- Outbound Sales
- Customer Retention
- Productivity Software
- New Product Rollout
- Call Center Administration
- Contact Center Operations
- Project Management
- Sales Management
- English
- Communication
- Strategy
- Sales Operations
- Analytical Skills
- Forecasting
- Leadership
- Team Leadership
- Cross-functional Team Leadership
- Leadership Development
- Management
- Sales
- Organizational Leadership
- Team Building
- Operations Management
- Strategic Leadership
- Call Center Development
- Contact Centers
- Call Monitoring
- Call Quality
- Call Management
- Hiring
- Recruiting
- Sales Hiring
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Customer Service
- Customer Experience
- Training
- Employee Training
- Training & Development
- Contact Center Management
- Call center start-up
- Sales Processes
- Collections Management
Michael Shepherd Summary
- Michael Shepherd, based in Centerville, UT, US, is currently a Director of Outreach Benefits Coordinators at United Energy Workers Healthcare. Michael Shepherd brings experience from previous roles at Millennium Trust Company, Inspira Financial, SmithRx and Discover Financial Services. Michael Shepherd holds a 1995 - 1999 High School Diploma in HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES @ Granger High School. With a robust skill set that includes Telecommunications, Clear Communications, Workforce Planning, Customer Relationship Management (CRM), Emergency Medicine and more. Michael Shepherd has 2 emails and 1 mobile phone numbers on RocketReach.
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