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Michael Shepard Location
Scottsdale, AZ, US
Michael Shepard Work
2025 -now VP Reservations and Customer Care @
2023 -2024 CEO and COO @
now Vice President and General Manager TotalSource (PEO) West Market @
2017 -2023 Vice President and General Manager TotalSource (PEO) West Market @
2015 -2017 Site Director @
now Site Director @
2014 -2015 Corporate Vice-President, Sales and Customer Service @
now Corporate Vice-President, Sales and Customer Service @
2010 -2014 Director @
2007 -2010 Vice President International @
2005 -2007 General Manager @
2002 -2005 National Sales and Service Leader @
now CEO and COO @
now Director @
now Vice President International @
now General Manager @
now National Sales and Service Leader @
Michael Shepard Education
American University
B.A.
Central Michigan University
M.S.
Michael Shepard Skills
Leadership
Team Building
Banking
Cross Functional Team
Sales
Portfolio Management
Sales Operations
Business Analysis
Contact Center Management
Vendor Management
Process Improvement
Strategic Planning
Strategy
Financial Services
Program Management
Risk Management
Business Process
Cross Functional Team Leadership
Training
Change Management
Financial Analysis
Business Process Improvement
Management
Outsourcing
Contact Center
Michael Shepard Summary
Michael Shepard, based in Scottsdale, AZ, US, is currently a VP Reservations and Customer Care at IHG Hotels & Resorts. Michael Shepard brings experience from previous roles at Clearwing, ADP and Direct Energy. Michael Shepard holds a B.A. @ American University. With a robust skill set that includes Leadership, Team Building, Banking, Cross Functional Team, Sales and more. Michael Shepard has 2 emails and 1 mobile phone numbers on RocketReach.
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