Michael Shedlock Email & Phone Number
Service Transformation Consultant @ TEKsystems
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Michael Shedlock Location
- Brunswick, OH, US
Michael Shedlock Work
- Service Transformation Consultant @ (February 2026 - Present)
- Senior ITSM Consultant @ (October 2025 - December 2025)
- Information Technology Service Delivery Manager @ (January 2025 - September 2025)
- ITIL Process Expert @ (August 2022 - January 2025)
- ITIL Process Architect @ (December 2018 - August 2022)
- Service Transition Leader @ (November 2017 - November 2018)
- Service Delivery Manager @ (October 2014 - November 2017)
- Technology Problem Management and Enterprise Release Division Manager @ (May 2011 - October 2014)
- Global Change Manager and Change Process Owner @ (January 2010 - May 2011)
- IT Supervisor and Process Architect @ (January 2000 - December 2009)
Michael Shedlock Education
- Malone University
BA (Business Management)
2001-2003 - Cuyahoga Community College
Associate's degree (Information Technology)
1997-1999
Michael Shedlock Skills
- ITIL
- IT Service Management
- Process Improvement
- IT Management
- Incident Management
- Business Analysis
- Change Management
- Software Documentation
- Problem Management
- Visio
- Integration
- SharePoint
- PMP
- Data Center
- Management
- Peregrine
- Six Sigma
- Business Objects
- Cognos ReportNet
- HP Quality Center
- Engineering
- SMO
- Reporting
- Sales
- Microsoft Excel
- Leadership
- IT Strategy
- Information Technology
- ITIL Certified
- Requirements Analysis
- PMO
- Service Desk
- Lotus Notes
- Configuration Management
- Strategy
- Ivanti
- Enterprise Architecture
- Project Portfolio Management
- IT Operations
- Testing
- ITIL Process Implementation
- Business Process
- ITIL Implementation
- Business Requirements
- Enterprise Software
- Business Intelligence
- Project Planning
- Business Process Improvement
- Governance
- Requirements Gathering
- Project Management
- Outsourcing
- Service Delivery
- Software Project Management
- Project Delivery
- Analysis
Michael Shedlock Summary
- Michael Shedlock, based in Brunswick, OH, US, is currently a Service Transformation Consultant at TEKsystems. Michael Shedlock brings experience from previous roles at Apex Systems, NASA - National Aeronautics and Space Administration, DMI (Digital Management, LLC) and Peerless Technologies. Michael Shedlock holds a 2001 - 2003 BA in Business Management @ Malone University. With a robust skill set that includes ITIL, IT Service Management, Process Improvement, IT Management, Incident Management and more. Michael Shedlock has 1 emails and 2 mobile phone numbers on RocketReach.
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