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Michael Shawky Location
New York, NY, US
Michael Shawky Work
Director of Managed Services @ (December 2022 - Present)
IT Operations Manager @ (March 2020 - December 2022)
Manager of Managed Services Group @ (June 2016 - March 2020)
Technical Service Desk Dispatcher @ (September 2014 - May 2016)
Technical Account Manager @ (March 2014 - August 2014)
Office Manager @ (May 2009 - February 2013)
IT Project Manager @ (April 2008 - February 2013)
Network Support Engineer @ (October 2007 - March 2008)
IT Engineer @ (June 2005 - September 2007)
Michael Shawky Education
EC-Council University, Albuquerque, NM USA
Master Degree of Security Science (Security Science)
2010-2015
Arab Academy for Science, Technology and Maritime Transport
Bachelor of Science (BSc) (Computer Engineering)
1999-2004
Michael Shawky Skills
Information Technology
Project Planning
Project Management
Network Administration
VPN
Security
Troubleshooting
Firewalls
DNS
Infrastructure
Computer Maintenance
DHCP
Computer Science
Consulting
Customer Satisfaction
Business Development
IT Service Management
IT Strategy
Wireless Networking
IT Operations
Account Management
Active Directory
Cisco Meraki
Cisco Technologies
Client Development
Computer Hardware
ConnectWise
Customer Service
Customer Success
Customer Support
Help Desk Support
IT Management
IT Operations Management
IT Project & Program Management
IT Security Operations
IT Service Delivery
Incident Management
MSP
Managed Security Services
Managed Services
Microsoft Exchange
Network Operations Center (NOC)
Networking
Office 365
Operating Systems
Servers
Service Delivery
Service Desk
Solarwinds
Switches
Team Building
Team Management
Technical Support
Technology Roadmapping
Windows Server
Kaseya
Fiber Optic Networks
Network Design
Virtual Private Network Vpn
Network Security
Network Engineering
Virtual Private Network
Michael Shawky Summary
Michael Shawky, based in New York, NY, US, is currently a Director of Managed Services at Premier Technology Solutions, Inc.. Michael Shawky brings experience from previous roles at Unlimited Technology Inc, Premier Technology Solutions, Inc., Setton Consulting and Data-Tech. Michael Shawky holds a 2010 - 2015 Master Degree of Security Science in Security Science @ EC-Council University, Albuquerque, NM USA. With a robust skill set that includes Information Technology, Project Planning, Project Management, Network Administration, VPN and more. Michael Shawky has 3 emails and 4 mobile phone numbers on RocketReach.
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