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Michael Sharples Location
Pittsfield, ME, US
Michael Sharples Work
2026 -now CX Trainer and Quality Lead @
2023 -2026 Virtual Training Manager @
2022 -2023 Leadership Development Manager @
2016 -2022 Frontline Leadership Development Consultant @
2012 -2016 Senior Analyst, Direct To Customer Business Support @
2011 -2012 Business Support Manager @
2006 -2011 Team Manager @
2005 -2006 Coach DTC @
2001 -2005 Shift Supervisor @ LiveBridge/ACS
Michael Sharples Education
Green Run High School 1981-1984
Michael Sharples Skills
Call Center
Telecommunications
Customer Experience
Customer Satisfaction
Performance Management
Workforce Management
Management
Wireless
Customer Retention
Process Improvement
Leadership
Sales
Software Documentation
Strategy
Coaching
Recruiting
Business Process
Hiring
Outsourcing
Vendor Management
Call Centers
Team Leadership
Contact Centers
Business Process Improvement
Wireless Technologies
Michael Sharples Summary
Michael Sharples, based in Pittsfield, ME, US, is currently a CX Trainer and Quality Lead at Too Good To Go. Michael Sharples brings experience from previous roles at T-Mobile. Michael Sharples holds a 1981 - 1984 Green Run High School. With a robust skill set that includes Call Center, Telecommunications, Customer Experience, Customer Satisfaction, Performance Management and more. Michael Sharples has 2 emails and 1 mobile phone numbers on RocketReach.
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