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Michael Sharples Location
Pittsfield, ME, US
Michael Sharples Work
CX Trainer and Quality Lead @ (March 2026 - Present)
Virtual Training Manager @ (September 2023 - July 2026)
Leadership Development Manager @ (July 2022 - November 2023)
Frontline Leadership Development Consultant @ (June 2016 - July 2022)
Senior Analyst, Direct To Customer Business Support @ (July 2012 - June 2016)
Business Support Manager @ (December 2011 - July 2012)
Team Manager @ (February 2006 - November 2011)
Coach DTC @ (June 2005 - February 2006)
Shift Supervisor @ LiveBridge/ACS (June 2001 - June 2005)
Michael Sharples Education
Green Run High School 1981-1984
Michael Sharples Skills
Business Process
Business Process Improvement
Call Center
Call Centers
Coaching
Contact Centers
Customer Experience
Customer Retention
Customer Satisfaction
Hiring
Leadership
Management
Outsourcing
Performance Management
Process Improvement
Recruiting
Sales
Software Documentation
Strategy
Team Leadership
Telecommunications
Vendor Management
Wireless
Wireless Technologies
Workforce Management
Michael Sharples Summary
Michael Sharples, based in Pittsfield, ME, US, is currently a CX Trainer and Quality Lead at Too Good To Go. Michael Sharples brings experience from previous roles at T-Mobile. Michael Sharples holds a 1981 - 1984 Green Run High School. With a robust skill set that includes Business Process, Business Process Improvement, Call Center, Call Centers, Coaching and more. Michael Sharples has 2 emails and 1 mobile phone numbers on RocketReach.
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