Michael Sexten Email & Phone Number

Senior Technical Account Manager @ Comcast Business

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Michael Sexten Location

Cincinnati, OH, US

Michael Sexten Work

Senior Technical Account Manager @ (March 2022 - Present)
Supervisor @ (January 2020 - March 2022)
NOC Technician IV @ (July 2019 - January 2020)
NOC Technician III @ (October 2018 - July 2019)
NOC Technician II @ (May 2017 - October 2018)
Service Desk Analyst @ (May 2016 - May 2017)
Account Manager @ From Hire to Retire, Inc (February 2015 - August 2016)
Service Desk Analyst @ (October 2013 - July 2015)

Michael Sexten Education

Western Governors University
Bachelor of Science - BS (Information Technology)
2018-2021

Michael Sexten Skills

Business Reviews
Onboarding
Data Analytics
Technical Sales
Team Management
Root Cause Analysis
Performance Management
Contract Management
Data Analysis
Technology Solution Delivery
Service-Level Agreements (SLA)
Managed Services
Critical Thinking
Analytical Skills
Voice of the Customer
Customer Satisfaction
Strategic Thinking
Subject Matter Experts
Software Development Life Cycle (SDLC)
Business Case Preparation
Relationship Building
Quality Assurance
Written Communication
Customer Experience
Customer Engagement
Technical Reviews
Device Management
Technical Presentations
Stakeholder Management
IT Project Management
Oral Communication
Broadband
Delegation
Coordination Of Projects
Customer Relations
Telecommunications
Network Engineering
Servant Leadership
Organizational Culture
Help Desk Support
Desktop Support Management
Third Party Vendors
Information Technology
Performance Reviews
Performance Metrics
People Management
Key Performance Indicators
User Requirements
Process Design
Technical Requirements
Business Requirements
Problem Solving
Presentations
Negotiation
Executive Relationships
Enterprise Account Management
Customer Success
Communication
Sales
Customer Relationship Management (CRM)
Troubleshooting
Customer Service
Microsoft Office
Account Management
Knowledge Management
Technical Support
Training
Financial Analysis & Reporting
Payroll
Accounting
QuickBooks
Active Directory
Leadership
Cisco Systems Products
Windows
Incident Management
Switches
Virtual Private Network Vpn
Financial Analysis And Reporting
Voice Over Ip Voip
Wide Area Network Wan
Wireless Technologies
Lan Wan
Routers
Wide Area Network
Virtual Private Network
Voice Over Ip

Michael Sexten Summary

Michael Sexten, based in Cincinnati, OH, US, is currently a Senior Technical Account Manager at Comcast Business. Michael Sexten brings experience from previous roles at Comcast Business. Michael Sexten holds a 2018 - 2021 Bachelor of Science - BS in Information Technology @ Western Governors University. With a robust skill set that includes Business Reviews, Onboarding, Data Analytics, Technical Sales, Team Management and more. Michael Sexten has 2 emails and 1 mobile phone numbers on RocketReach.