Michael Sernoff Email & Phone Number
HR Project Manager @ SofterWare, Inc.
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Michael Sernoff Location
- Fort Washington, PA, US
Michael Sernoff Work
- 2022 -now HR Project Manager @
- 2013 -2022 Senior Vice President @
- 2006 -2012 Vice President, Client Services @
- 2004 -2006 Technical Services and Support Manager @
- 1998 -2004 Data Services Manager @
- 1996 -1998 Regional Account Manager @
- 1993 -1996 Customer Service Representative @
Michael Sernoff Education
- Drexel University's LeBow College of Business 1996-2001
- University of Massachusetts Amherst 1989-1993
Michael Sernoff Skills
- Customer Support
- Customer Service
- Business Analysis
- Strategic Planning
- Change Management
- Call Center
- Voice of the Customer
- Net Promoter Score
- Customer Experience
- Customer Retention
- Software
- Business Process Improvement
- Data Migration
- Staff Development
- Leadership
- Call Centers
- CRM
- Enterprise Software
- Salesforce.com
- Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Rse
- Conduite Du Changement
- Conseil
- Communication
- Micro Conseil
- De Crise
- Formation
- Coaching
- Sociale
- Customer Relationship Management
Michael Sernoff Summary
- Michael Sernoff, based in Fort Washington, PA, US, is currently a HR Project Manager at SofterWare, Inc.. Michael Sernoff brings experience from previous roles at SofterWare, Inc.. Michael Sernoff holds a 1996 - 2001 Drexel University's LeBow College of Business. With a robust skill set that includes Customer Support, Customer Service, Business Analysis, Strategic Planning, Change Management and more. Michael Sernoff has 2 emails on RocketReach.
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