Michael Sernoff Email & Phone Number
HR Project Manager @ SofterWare, Inc.
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Michael Sernoff Location
- Fort Washington, PA, US
Michael Sernoff Work
- HR Project Manager @ (June 2022 - Present)
- Senior Vice President @ (January 2013 - June 2022)
- Vice President, Client Services @ (July 2006 - December 2012)
- Technical Services and Support Manager @ (November 2004 - June 2006)
- Data Services Manager @ (December 1998 - November 2004)
- Regional Account Manager @ (November 1996 - December 1998)
- Customer Service Representative @ (June 1993 - November 1996)
Michael Sernoff Education
- Drexel University's LeBow College of Business 1996-2001
- University of Massachusetts Amherst 1989-1993
Michael Sernoff Skills
- Customer Support
- Customer Service
- Business Analysis
- Strategic Planning
- Change Management
- Call Center
- Voice of the Customer
- Net Promoter Score
- Customer Experience
- Customer Retention
- Software
- Business Process Improvement
- Data Migration
- Staff Development
- Leadership
- Call Centers
- CRM
- Enterprise Software
- Salesforce.com
- Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Rse
- Conduite Du Changement
- Conseil
- Communication
- Micro Conseil
- De Crise
- Formation
- Coaching
- Sociale
- Customer Relationship Management
Michael Sernoff Summary
- Michael Sernoff, based in Fort Washington, PA, US, is currently a HR Project Manager at SofterWare, Inc.. Michael Sernoff brings experience from previous roles at SofterWare, Inc.. Michael Sernoff holds a 1996 - 2001 Drexel University's LeBow College of Business. With a robust skill set that includes Customer Support, Customer Service, Business Analysis, Strategic Planning, Change Management and more. Michael Sernoff has 2 emails and 1 mobile phone numbers on RocketReach.
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