2017 -
2018 Senior Manager, Global IT Support Services @
2016 -
2017 Senior IT Consultant and Vendor Manager @
2010 -
2015 Lead Engineer and Service Desk Manager @
1997 -
2014 Director of IT, Architect, Engineer (primarily PT, also volunteer and FT consultant, self-employed) @ SG Fire Protection District via my company TABSFamily, Inc.
2005 -
2010 Senior Windows System Engineer @
1997 -
2003 Senior Technical Architect @
Michael Schneck Education
Benedictine University
Master of Science - MS (Clinical Psychology)
2021
-
2024
Clarke University
Loras College
(Psychology, Business Management)
Michael Schneck Skills
IT Service Management
Vendor Management
Leadership
IT Strategy
Business Process Improvement
Customer Service Management
Global Customer Service
Support Management
Mobility Management
Continuous Improvement
Call Center Development
ITIL
Integration
Project Management
Agile Methodologies
Enterprise Mobility
Office 365
Windows Azure
Training Delivery
Active Directory
Windows Server
Servers
VMware
Microsoft Exchange
Data Center
Hardware
Disaster Recovery
Network Security
DNS
System Deployment
DHCP
Team Management
Process Engineering
Sales
Business Analysis
Quality Improvement
Customer Service
Microsoft Excel
Michael Schneck Summary
Michael Schneck, based in Chicago, IL, US, is currently a IT Manager at AMI Entertainment Network, LLC. Michael Schneck brings experience from previous roles at The Taubman Company, Grant Thornton LLP, Sysmex America, Inc. and University of Wisconsin-Whitewater. Michael Schneck holds a 2021 - 2024 Master of Science - MS in Clinical Psychology @ Benedictine University. With a robust skill set that includes IT Service Management, Vendor Management, Leadership, IT Strategy, Business Process Improvement and more. Michael Schneck has 2 emails and 2 mobile phone numbers on RocketReach.
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