Manager, Call Center Automation @ (March 2014 - January 2017)
Manager, Call Center Automation @ (July 2013 - March 2014)
Sr. Analyst, Call Center Automation @ (June 2012 - June 2013)
Sr. Analyst, Reservations Planning and Analysis @ US Airways (September 2009 - June 2012)
Strategic Forecast Analyst @ (January 2006 - September 2009)
Account Executive @ Aserta Sports (January 2005 - January 2005)
Assistant Golf Coach @ (January 2004 - January 2005)
Michael Samp Education
Embry-Riddle Aeronautical University 2001-2004
Michael Samp Skills
Analysis
Airlines
Airports
Team Building
Strategy
Revenue Analysis
Commercial Aviation
Call Centers
Aviation
Aircraft
Project Planning
Flights
Customer Service
Management
Forecasting
Pricing
Sabre
Competitive Analysis
Training
Process Improvement
Business Analysis
Pricing Strategy
Leadership
Sports
Reservations
Golf
Strategic Planning
Microsoft Office
Microsoft Excel
Business Process Improvement
Project Management
Automation
Michael Samp Summary
Michael Samp, based in Irving, TX, US, is currently a Sr. Manager, Workforce Planning at American Airlines. Michael Samp brings experience from previous roles at American Airlines, US Airways (now American Airlines) and US Airways. Michael Samp holds a 2001 - 2004 Embry-Riddle Aeronautical University. With a robust skill set that includes Analysis, Airlines, Airports, Team Building, Strategy and more. Michael Samp has 4 emails and 2 mobile phone numbers on RocketReach.
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