Michael Rothman Email & Phone Number
Service Management Manager @ Schroders
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Michael Rothman Location
- New York, NY, US
Michael Rothman Work
- Service Management Manager @ (November 2023 - Present)
- Director - Business Technology Services @ (August 2021 - October 2023)
- Global Service Desk Manager - Enterprise Technology Services @ (June 2014 - August 2021)
- Vice President - Head of Investment Banking Desktop Support @ Barclays Investment Bank (September 2009 - June 2014)
- Assistant Vice President - Americas Head of VIP and Executive Support and Events @ Barclays Investment Bank (March 2004 - September 2009)
- VIP Support and Front Office Support Specialist @ Barclays Investment Bank (January 2002 - January 2004)
- Business Services Analyst @ Barclays Investment Bank (January 2001 - January 2002)
- Senior Desktop and Server Analyst @ Wit SoundView (March 2000 - December 2001)
- Regional Network Specialist Leader @ ACNielsen (January 1997 - January 2000)
- Network Support Specialist @ ACNielsen (January 1995 - January 1997)
- Computer Operations Supervisor @ ACNielsen (January 1989 - January 1995)
Michael Rothman Education
-
MBA (Management Information Systems)
1992-1995 - SUNY Oneonta
B.S. (Business-Econmics)
1981-1985
Michael Rothman Skills
- Negotiation
- Service Improvement
- Ticketing Systems
- KPI Reporting
- Microsoft Office
- Troubleshooting
- Enterprise Software
- Business Process Improvement
- Service Delivery
- Desktop Support Management
- Active Directory
- Process Improvement
- Customer Relationship Management (CRM)
- Emotional Intelligence
- Customer Experience
- IT Leadership
- Executive Support
- Desktop Administration
- Inventory Management
- IT Service Delivery
- Service Desk Management
- IT Service Management
- Service-Level Agreements (SLA)
- IT Operations
- Service Desk
- Help Desk Support
- VIP management
- Customer Service
- ITIL
- SaaS
- Performance Metrics
- Trading Systems
- Electronic Trading
- Market Data
- Disaster Recovery
- Vendor Management
- IT Strategy
- Fixed Income
- Infrastructure
- IT Management
- Incident Management
- Risk Management
- Business Continuity
- Project Management
- Team Leadership
- Investment Banking
- Demand Management
- Team Management
- Multi Tasking
- Technical Support
- Relationship Management
- Staff Development
- Curriculum Development
- Hospitality
- Teaching
- Event Planning
- Editing
- Research
- Sales
- Event Management
- Instructional Design
- Culinary Skills
- Leadership
- Hospitality Industry
- Strategy
- Curriculum Design
- Adult Education
- E Learning
- Hospitality Management
- Nonprofits
- Public Speaking
- Higher Education
Michael Rothman Summary
- Michael Rothman, based in New York, NY, US, is currently a Service Management Manager at Schroders. Michael Rothman brings experience from previous roles at Diligent and Barclays Investment Bank. Michael Rothman holds a 1992 - 1995 MBA in Management Information Systems. With a robust skill set that includes Negotiation, Service Improvement, Ticketing Systems, KPI Reporting, Microsoft Office and more. Michael Rothman has 5 emails and 1 mobile phone numbers on RocketReach.
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