Michael Rothman Email & Phone Number
Service Management Manager @ Schroders
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Michael Rothman Location
- New York, NY, US
Michael Rothman Work
- 2023 -now Service Management Manager @
- 2021 -2023 Director - Business Technology Services @
- 2014 -2021 Global Service Desk Manager - Enterprise Technology Services @
- 2009 -2014 Vice President - Head of Investment Banking Desktop Support @
- 2004 -2009 Assistant Vice President - Americas Head of VIP and Executive Support and Events @
- 2002 -2004 VIP Support and Front Office Support Specialist @
- 2001 -2002 Business Services Analyst @
- 2000 -2001 Senior Desktop and Server Analyst @ Wit SoundView
- 1997 -2000 Regional Network Specialist Leader @ ACNielsen
- 1995 -1997 Network Support Specialist @ ACNielsen
- 1989 -1995 Computer Operations Supervisor @ ACNielsen
Michael Rothman Education
- LIU Post
MBA (Management Information Systems)
1992-1995 - SUNY Oneonta
B.S. (Business-Econmics)
1981-1985
Michael Rothman Skills
- Negotiation
- Service Improvement
- Ticketing Systems
- KPI Reporting
- Microsoft Office
- Troubleshooting
- Enterprise Software
- Business Process Improvement
- Service Delivery
- Desktop Support Management
- Active Directory
- Process Improvement
- Customer Relationship Management (CRM)
- Emotional Intelligence
- Customer Experience
- IT Leadership
- Executive Support
- Desktop Administration
- Inventory Management
- IT Service Delivery
- Service Desk Management
- IT Service Management
- Service-Level Agreements (SLA)
- IT Operations
- Service Desk
- Help Desk Support
- VIP management
- Customer Service
- ITIL
- SaaS
- Performance Metrics
- Trading Systems
- Electronic Trading
- Market Data
- Disaster Recovery
- Vendor Management
- IT Strategy
- Fixed Income
- Infrastructure
- IT Management
- Incident Management
- Risk Management
- Business Continuity
- Project Management
- Team Leadership
- Investment Banking
- Demand Management
- Team Management
- Multi Tasking
- Technical Support
- Relationship Management
- Staff Development
- Curriculum Development
- Hospitality
- Teaching
- Event Planning
- Editing
- Research
- Sales
- Event Management
- Instructional Design
- Culinary Skills
- Leadership
- Hospitality Industry
- Strategy
- Curriculum Design
- Adult Education
- E Learning
- Hospitality Management
- Nonprofits
- Public Speaking
- Higher Education
Michael Rothman Summary
- Michael Rothman, based in New York, NY, US, is currently a Service Management Manager at Schroders. Michael Rothman brings experience from previous roles at Diligent, Diligent Corporation and Barclays Investment Bank. Michael Rothman holds a 1992 - 1995 MBA in Management Information Systems @ LIU Post. With a robust skill set that includes Negotiation, Service Improvement, Ticketing Systems, KPI Reporting, Microsoft Office and more. Michael Rothman has 5 emails and 1 mobile phone numbers on RocketReach.
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