Michael Rollins Email & Phone Number
Head of Operations and Franchise Administrator, Gameday Men’s Health Waldorf @ GameDay Men's Health
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Michael Rollins Location
- Fort Washington, MD, US
Michael Rollins Work
- Head of Operations and Franchise Administrator, Gameday Men’s Health Waldorf @ (February 2025 - Present)
- Senior Global Manager, Contact Center Vendor Management @ (June 2023 - January 2025)
- Sr Global Program and Contact Center Manager @ (October 2016 - June 2023)
- Vendor Operations - Global Support Operations, Sales and Service @ (December 1999 - November 2015)
Michael Rollins Education
- Western Michigan University
Bachelor of Business Adminstration (Finance)
1985-1990
Michael Rollins Skills
- Account Management
- Analysis
- Analysts
- BPO Management
- Business Process Outsourcing (BPO)
- Business Requirements
- Community Development
- Contact Center Management
- Contact Centers
- Cost Reduction Analysis
- Crisis Stabilization and Enterprise Turnaround Leadership
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Data Center
- Finance
- Financial Analysis
- General Management
- Global Contact Center Buildouts and BPO Oversight
- Global Telecommunications
- Information Technology
- Integration
- Leadership
- Management
- Network Design
- Networking
- New Business Development
- Omnichannel CX Innovation and Automation
- Operational Planning
- Operations Management
- Profit
- Program Management
- Provisioning
- Regulatory Compliance
- SLA Compliance and Regulatory Risk Reduction
- Sales Operations
- Security
- Service Delivery
- Strategic Planning
- Strategy Implementation
- Tactical Plans
- Team Building
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Telecommunications Management
- Training
- Troubleshooting
- Utility Industry
- Vendor Management
- Vendor Partnership and Contract Optimization
- Virtual Environment
- Visio
- VoIP
- Voice over IP (VoIP)
- Wireless
- leadershi
- telecom
Michael Rollins Summary
- Michael Rollins, based in Fort Washington, MD, US, is currently a Head of Operations and Franchise Administrator, Gameday Men’s Health Waldorf at Gameday Men's Health. Michael Rollins brings experience from previous roles at WGL, Hughes and Verizon. Michael Rollins holds a 1985 - 1990 Bachelor of Business Adminstration in Finance @ Western Michigan University. With a robust skill set that includes Account Management, Analysis, Analysts, BPO Management, Business Process Outsourcing (BPO) and more. Michael Rollins has 1 emails and 3 mobile phone numbers on RocketReach.
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