Michael Rivera Email & Phone Number
Customer Support Rep II @ A-------------A
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Michael Rivera Location
- San Jose, CA, US
Michael Rivera Work
- 2015 -2017 Help Desk Technician @
- 2013 -2015 Computer Services Technician - Student Worker @
- 2010 -2015 Senior Technician - Reedley PC Club @
- 2006 -2009 ERC Specialist @
- now Customer Support Rep II @
- 2002 -2003 RMA Coordinator @
- 1998 -2003 IT Analyst @
- 1998 -2002 Customer Support Engineer @ GE Capital ITS
- 1998 -1998 Customer Support Rep @
- now Customer Service Rep. @
Michael Rivera Education
- San Jose State University
Bachelor’s Degree (Socioloy)
2015-2018 - Reedley College
Associate’s Degree (Sociology)
2010-2018 - Reedley College
Associate's Degree (Information Systems - Networking)
2010-2015 - Reedley College 2010-2015
- Reedley College
Associate's Degree (Social Sciences)
2010-2014 - Reedley College
Certificate of Achievement (Information Systems)
2012-2014 - Reedley College
Ceritificate of Achievement (IT Support Technician)
2012-2013 - Reedley College
Certificate of Achievement (Information Systems - Networking)
2010-2011 - Reedley College
Certificate of Completion (Information Technology - Computer Basics)
2010-2011 - De Anza College
(General Education)
1995-1997
Michael Rivera Skills
- Troubleshooting
- Technical Support
- Telecommunications
- Data Center
- Networking
- Disaster Recovery
- Cisco Technologies
- Routers
- Call Centers
- Software Installation
- Switches
- Cloud Computing
- SaaS
- TCP/IP
- LAN-WAN
- Computer Network Operations
- Windows
- Account Management
- Cross-functional Team Leadership
- Testing
- Mobile Devices
- VoIP
- Wireless
- Vendor Management
- WAN
- Computer Hardware
- Ethernet
- IP
- Windows Server
- Wireless Networking
- Integration
- Program Management
- Process Improvement
- Project Management
- Professional Services
- Management
- Team Leadership
- Windows 7
- Social Networking
- Social Sciences
- Social Media
- Windows 8
- Windows 10
- Cross Functional Team Leadership
- Lan Wan
Michael Rivera Summary
- Michael Rivera, based in San Jose, CA, US, is currently a Customer Support Rep II at @road. Michael Rivera brings experience from previous roles at El Camino Hospital, State Center Community College District, Reedley College and Equinix. Michael Rivera holds a 2015 - 2018 Bachelor’s Degree in Socioloy @ San Jose State University. With a robust skill set that includes Troubleshooting, Technical Support, Telecommunications, Data Center, Networking and more. Michael Rivera has 1 mobile phone numbers on RocketReach.
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