2013 -2014 Senior Vice President - Enterprise Solutions @
2011 -2013 Vice President, Strategic Accounts @
2008 -2011 Vice President, Commercial Business Operations Controller @ Global Crossing, Inc.
2003 -2008 Vice President, Global Service Operations @ Global Crossing, Inc.
1996 -1998 Director of Offer Management @
Michael Riddell Education
Niagara University
Bachelor of Arts (B.A.) (History)
St. John Fisher University
Michael Riddell Skills
Managed Services
SaaS
Product Management
Telecommunications
Ethernet
Salesforce.com
IP
Strategic Partnerships
Co-location
VoIP
Wireless
Solution Selling
Unified Communications
MPLS
Vendor Management
Cloud Computing
Sales Operations
Data Center
Forecasting
SIP Trunking
Process Improvement
Integration
Direct Sales
Mergers & Acquisitions
Management
Professional Services
Cross-functional Team Leadership
Contract Negotiation
Strategic Planning
Call Centers
SIP
Telephony
Internet Protocol (IP)
Voice over IP (VoIP)
Multiprotocol Label Switching (MPLS)
Communications
Multiprotocol Label Switching Mpls
Voice Over Ip Voip
Cross Functional Team Leadership
Internet Protocol Ip
Mergers and Acquisitions
Co Location
Internet Protocol
Voice Over Ip
Multiprotocol Label Switching
Michael Riddell Summary
Michael Riddell, based in Webster, NY, US, is currently a President and Chief Strategist at Convergence Communications Strategies, LLC.. Michael Riddell brings experience from previous roles at XO Communications, Level 3 Communications and Global Crossing, Inc.. Michael Riddell holds a Bachelor of Arts (B.A.) in History @ Niagara University. With a robust skill set that includes Managed Services, SaaS, Product Management, Telecommunications, Ethernet and more. Michael Riddell has 3 emails and 2 mobile phone numbers on RocketReach.
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