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Michael Rayhill Location
Salt Lake City, UT, US
Michael Rayhill Work
Team Lead @ (May 2016 - Present)
Team Lead @ Convergys (February 2010 - Present)
Senior Business Analyst @ (November 1987 - March 2009)
Michael Rayhill Education
University of Phoenix
Masters (Business Administration)
2007-2010
Northwest Missouri State University
BS (Business Management and Marketing)
1973-1978
Michael Rayhill Skills
Call Center
Vendor Management
Workforce Management
Process Improvement
Customer Experience
Customer Satisfaction
Service Delivery
Outsourcing
Business Analysis
Performance Management
Team Management
Customer Retention
Business Process Improvement
Team Leadership
Training
Operations Management
Management
Call Centers
Quality Assurance
Cross-functional Team Leadership
Analysis
SQL
Cross Functional Team Leadership
Strategy
Microsoft Office
Michael Rayhill Summary
Michael Rayhill, based in Salt Lake City, UT, US, is currently a Team Lead at Verscend. Michael Rayhill brings experience from previous roles at Convergys and Allstate. Michael Rayhill holds a 2007 - 2010 Masters in Business Administration @ University of Phoenix. With a robust skill set that includes Call Center, Vendor Management, Workforce Management, Process Improvement, Customer Experience and more. Michael Rayhill has 1 emails and 2 mobile phone numbers on RocketReach.
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