Michael Ratliff Email & Phone Number
Director Learning and Development, GOVERNMENT BUSINESS DIVISION (MEDICAID and MEDICARE) @ Elevance Health
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Michael Ratliff Location
- Richmond, VA, US
Michael Ratliff Work
- 2023 -now Director Learning and Development, GOVERNMENT BUSINESS DIVISION (MEDICAID and MEDICARE) @
- 2015 -2023 Learning Manager II, MEMBER EXPERIENCE @
- 2014 -2015 Learning Manager, MEMBER EXPERIENCE and ENROLLMENT and BILLING @
- 2012 -2014 Sr. Training Manager, RETAIL BANK CONTACT CENTER @
- 2007 -2012 General Manager, Training and Communications, NATIONAL DIRECT BANKING @
- 2004 -2007 Knowledge Manager, US CARD COMMUNICATIONS @
- 1998 -2004 Multimedia Manager, PRODUCTION SERVICES and ENTERPRISE SVCS @
- 1993 -1998 ADDITIONAL CAPITAL ONE EXPERIENCE @
- 1991 -1993 Sr. Sales Specialist @
Michael Ratliff Education
- Radford University
BBA (Marketing)
1987-1991 - Radford University - College of Business and Economics
Bachelor of Business Administration (B.B.A.) (Marketing)
1987-1991
Michael Ratliff Skills
- Training Management
- Organizational Effectiveness
- Communications Management
- Knowledge Management
- Training Needs Analysis
- Organizational Development
- Adult Learning Theory
- Instructional Design
- Vendor Management
- Strategic Communications
- Process Improvement
- Change Management
- Financial Services
- Strategy
- Project Management
- Call Centers
- Credit Cards
- Leadership
- Learning Management Systems
- Articulate Studio
- HTML
- Content Management
- Technical Writing
- Performance Improvement
- Business Strategy
- Business Process Improvement
- Microsoft Office
- Retail Banking
- Direct Sales
- Employee Engagement
- Training
- Program Management
- Management
- Needs Analysis
- Recruiting
- Customer Experience
- Sales
- Salesforce.com
- Multimedia Art
- Training Delivery
- Learning Management
- Communications
- Photoshop
- Strategic Planning
- Microsoft Excel
- Business Process
- Organizational
Michael Ratliff Summary
- Michael Ratliff, based in Richmond, VA, US, is currently a Director Learning and Development, GOVERNMENT BUSINESS DIVISION (MEDICAID and MEDICARE) at Elevance Health. Michael Ratliff brings experience from previous roles at Elevance Health, Anthem, Inc. and Capital One. Michael Ratliff holds a 1987 - 1991 BBA in Marketing @ Radford University. With a robust skill set that includes Training Management, Organizational Effectiveness, Communications Management, Knowledge Management, Training Needs Analysis and more. Michael Ratliff has 1 mobile phone numbers on RocketReach.
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