Michael Ratliff Email & Phone Number
Director Learning and Development, GOVERNMENT BUSINESS DIVISION (MEDICAID and MEDICARE) @ Elevance Health
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Michael Ratliff Location
- Richmond, VA, US
Michael Ratliff Work
- Director Learning and Development, GOVERNMENT BUSINESS DIVISION (MEDICAID and MEDICARE) @ (November 2023 - Present)
- Learning Manager II, MEMBER EXPERIENCE @ (August 2015 - December 2023)
- Learning Manager, MEMBER EXPERIENCE and ENROLLMENT and BILLING @ (July 2014 - August 2015)
- Sr. Training Manager, RETAIL BANK CONTACT CENTER @ (November 2012 - July 2014)
- General Manager, Training and Communications, NATIONAL DIRECT BANKING @ (January 2007 - November 2012)
- Knowledge Manager, US CARD COMMUNICATIONS @ (April 2004 - January 2007)
- Multimedia Manager, PRODUCTION SERVICES and ENTERPRISE SVCS @ (November 1998 - April 2004)
- ADDITIONAL CAPITAL ONE EXPERIENCE @ (February 1993 - November 1998)
- Sr. Sales Specialist @ (November 1991 - January 1993)
Michael Ratliff Education
- Radford University
BBA (Marketing)
1987-1991 - Radford University - College of Business and Economics
Bachelor of Business Administration (B.B.A.) (Marketing)
1987-1991
Michael Ratliff Skills
- Training Management
- Organizational Effectiveness
- Communications Management
- Knowledge Management
- Training Needs Analysis
- Organizational Development
- Adult Learning Theory
- Instructional Design
- Vendor Management
- Strategic Communications
- Process Improvement
- Change Management
- Financial Services
- Strategy
- Project Management
- Call Centers
- Credit Cards
- Leadership
- Learning Management Systems
- Articulate Studio
- HTML
- Content Management
- Technical Writing
- Performance Improvement
- Business Strategy
- Business Process Improvement
- Microsoft Office
- Retail Banking
- Direct Sales
- Employee Engagement
- Training
- Program Management
- Management
- Needs Analysis
- Recruiting
- Customer Experience
- Sales
- Salesforce.com
- Multimedia Art
- Training Delivery
- Learning Management
- Communications
- Photoshop
- Strategic Planning
- Microsoft Excel
- Business Process
- Organizational
Michael Ratliff Summary
- Michael Ratliff, based in Richmond, VA, US, is currently a Director Learning and Development, GOVERNMENT BUSINESS DIVISION (MEDICAID and MEDICARE) at Elevance Health. Michael Ratliff brings experience from previous roles at Elevance Health, Anthem, Inc. and Capital One. Michael Ratliff holds a 1987 - 1991 BBA in Marketing @ Radford University. With a robust skill set that includes Training Management, Organizational Effectiveness, Communications Management, Knowledge Management, Training Needs Analysis and more. Michael Ratliff has 2 mobile phone numbers on RocketReach.
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