Michael Puffer Email & Phone Number
Process Manager @ MAPFRE
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Michael Puffer Location
- Holden, MA, US
Michael Puffer Work
- 2025 -now Process Manager @
- 2022 -2025 Senior Project Analyst @
- 2020 -2022 Home Customer Solutions Supervisor @
- 2019 -2020 Customer Service Supervisor @
- 2018 -2019 Insurance Service Center Lead @
- 2016 -2018 Insurance Service Center Rep I @
- 2015 -2016 Customer Service Representative @
- 2013 -2015 Real Estate Agent @
Michael Puffer Education
- The Institutes - Risk and Insurance Knowledge Group
(Property and Casualty Insurance)
2015-2019 - Quinsigamond Community College
Associate's degree (Business Administration and Management, General)
2010-2012
Michael Puffer Skills
- Customer Experience
- Tableau
- Coaching
- Analytical Skills
- Communication
- Microsoft Access
- Microsoft Power BI
- Team Leadership
- Personal Insurance
- Property & Casualty Insurance
- Employee Training
- New Hire Training
- Business Decision Making
- Project Management
- Customer Service
- Quality Assurance
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Verbal De-escalation
Michael Puffer Summary
- Michael Puffer, based in Holden, MA, US, is currently a Process Manager at MAPFRE. Michael Puffer brings experience from previous roles at MAPFRE and Plymouth Rock Assurance. Michael Puffer holds a 2015 - 2019 The Institutes - Risk and Insurance Knowledge Group. With a robust skill set that includes Customer Experience, Tableau, Coaching, Analytical Skills, Communication and more. Michael Puffer has 2 emails and 1 mobile phone numbers on RocketReach.
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Top MAPFRE Employees
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Boston, MA, US
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Madrid, ES
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