Michael Puffer Email & Phone Number
Process Manager @ MAPFRE
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Michael Puffer Location
- Holden, MA, US
Michael Puffer Work
- Process Manager @ (August 2025 - Present)
- Senior Project Analyst @ (August 2022 - August 2025)
- Home Customer Solutions Supervisor @ (November 2020 - August 2022)
- Customer Service Supervisor @ (July 2019 - November 2020)
- Insurance Service Center Lead @ (March 2018 - July 2019)
- Insurance Service Center Rep I @ (May 2016 - March 2018)
- Customer Service Representative @ (July 2015 - April 2016)
- Real Estate Agent @ (April 2013 - June 2015)
Michael Puffer Education
- The Institutes - Risk and Insurance Knowledge Group
(Property and Casualty Insurance)
2015-2019 - Quinsigamond Community College
Associate's degree (Business Administration and Management, General)
2010-2012
Michael Puffer Skills
- Customer Experience
- Tableau
- Coaching
- Analytical Skills
- Communication
- Microsoft Access
- Microsoft Power BI
- Team Leadership
- Personal Insurance
- Property & Casualty Insurance
- Employee Training
- New Hire Training
- Business Decision Making
- Project Management
- Customer Service
- Quality Assurance
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Verbal De-escalation
Michael Puffer Summary
- Michael Puffer, based in Holden, MA, US, is currently a Process Manager at MAPFRE. Michael Puffer brings experience from previous roles at MAPFRE and Plymouth Rock Assurance. Michael Puffer holds a 2015 - 2019 The Institutes - Risk and Insurance Knowledge Group. With a robust skill set that includes Customer Experience, Tableau, Coaching, Analytical Skills, Communication and more. Michael Puffer has 1 emails and 1 mobile phone numbers on RocketReach.
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