Michael Prock-Ferrand Email & Phone Number
Help Desk Lead @ Switch
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Michael Prock-Ferrand Location
- Reno, NV, US
Michael Prock-Ferrand Work
- 2026 -now Help Desk Lead @
- 2024 -2026 Information Technology Operations Lead @
- 2022 -2024 Help Desk Technician @ U.S. Business Holdings, Inc.
- 2023 -2023 Technical Associate (Contract) @
- 2021 -2022 Customer Service Team Lead @
- 2019 -2021 Assistant Manager @
- 2018 -2019 Sous Chef @
- 2017 -2018 Sous Chef @ Hop House
- 2016 -2017 Line Cook @ The Place
- 2016 -2016 Dishwasher @
- 2014 -2016 Lift Operator @
Michael Prock-Ferrand Education
- Bellevue University
Bachelor of Science - BS (Information Technology)
2022-2026
Michael Prock-Ferrand Skills
- Subscriptions
- Conference Rooms
- Quality Control
- Attention to Detail
- Computer Hardware Troubleshooting
- XMPie
- Adobe InDesign
- Freshdesk
- Invoca
- Project Management
- Public Safety
- Trend Analysis
- Business Analysis
- Creative Strategy
- Customer Relationship Management (CRM)
- Metric Development
- Culture Change
- Global Cross-Functional Team Leadership
- Interpersonal Communication
- Computer Science
- Troubleshooting
- Computer Networking
- Cisco Networking
- Software Troubleshooting
- Communication
- Creative Problem Solving
- Windows
- Active Directory
- Customer Service
- Leadership
- Technical Support
- Continuous Improvement
Michael Prock-Ferrand Summary
- Michael Prock-Ferrand, based in Reno, NV, US, is currently a Help Desk Lead at Switch. Michael Prock-Ferrand brings experience from previous roles at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly), U.S. Business Holdings, Inc., Accucode and Target. Michael Prock-Ferrand holds a 2022 - 2026 Bachelor of Science - BS in Information Technology @ Bellevue University. With a robust skill set that includes Subscriptions, Conference Rooms, Quality Control, Attention to Detail, Computer Hardware Troubleshooting and more. Michael Prock-Ferrand has 2 emails and 1 mobile phone numbers on RocketReach.
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