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Michael Price Location
Narre Warren, VIC, AU
Michael Price Work
Head of Business and Strategy @ (January 2023 - Present)
Chief Customer Officer @ (July 2021 - January 2023)
Chief Customer Officer @ (June 2020 - February 2023)
Business Analyst @ (July 2019 - June 2020)
Implementation Support Associate @ (March 2019 - July 2019)
Analyst @ (September 2016 - September 2018)
Customer Service Manager @ (April 2013 - August 2016)
State Manager @ The Smart Group (April 2011 - March 2012)
Manager - Green Loans Program @ (May 2010 - April 2011)
Business Unit Manager @ (August 2009 - November 2010)
Bigpond Team Manager @ (July 2007 - November 2009)
Transition Manager @ (January 2005 - July 2005)
Quality Assurance Specialist @ (March 2004 - August 2004)
Technical Specialist @ (July 2003 - January 2004)
Michael Price Education
Australian Institute of Management
Master of Business Administration - MBA
2021-2022
TAFE NSW
Cert IV and Diploma (Software Development)
2012-2013
JMC Academy
Cert IV (Audio Engineering)
1998-1999
Marist Brothers Parramatta
Michael Price Skills
BPO
Business Analysis
Business Process Improvement
COPC
CRM
Call Center
Call Center Administration
Call Center Development
Call Centers
Change Management
Coaching
Contact Centers
Contact Centre
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Data Analysis
Employee Engagement
Forecasting
KPI Dashboards
KPI Implementation
KPI Reports
Leadership
Management
Microsoft Excel
Outsourcing
People Management
Process Improvement
Process Management
Project Delivery
Quality Assurance
Reporting
Reporting & Analysis
SAP ERP
SQL
Salesforce.com
Service Delivery
Six Sigma
Sla
Team Building
Team Leadership
Team Management
Technical Support
Transition Management
Vendor Management
Workforce Management
Workforce Planning
Michael Price Summary
Michael Price, based in Narre Warren, VIC, AU, is currently a Head of Business and Strategy at Nexigen Digital. Michael Price brings experience from previous roles at Nexigen Digital, VentraIP Australia and Computershare Australia. Michael Price holds a 2021 - 2022 Master of Business Administration - MBA @ Australian Institute of Management. With a robust skill set that includes BPO, Business Analysis, Business Process Improvement, COPC, CRM and more. Michael Price has 1 emails and 3 mobile phone numbers on RocketReach.
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