Owner @ Pleasant Design Group, L.L.C (November 2020 - Present)
General Manager @ (October 2015 - October 2023)
Assistant General Manager @ (July 2015 - October 2015)
Kitchen Manager @ (November 2013 - July 2015)
Bar Manager @ (June 2013 - November 2013)
Bar Manager @ (November 2012 - July 2013)
Dining Room Manager @ (October 2011 - December 2012)
Variable Manager and Trainer and Server @ The Keg Steakhouse and Bar (May 2010 - October 2011)
Operations and Human Resources @ HCS International (September 2007 - March 2010)
Flight Attendant and Safety Professional @ (April 2005 - September 2007)
Trainer and Server @ Houlihan's (May 2003 - April 2005)
Michael Pleasant Education
American InterContinental University
Bachelor (Business Administration; Human Resource Management)
2007-2009
Eastern Michigan University
n/a (Aviation Management)
2001-2002
Michael Pleasant Skills
Human Resources (HR)
Budgeting
Customer Experience
Virtual Assistance
Database Administration
Email Marketing
Brand Design
Google Forms
Forms
Operations Administration
Customer Engagement
Customer Loyalty
Forecasting
Customer Service
Management
New Hire Orientations
Employee Relations
Performance Management
Recruiting
Organizational Development
HRIS
Training
Human Resources
Team Building
Leadership
Microsoft Office
Change Management
Microsoft Excel
Coaching
Talent Management
Payroll
Strategic Planning
Interviews
Personnel Management
Hiring
Restaurants
Onboarding
Employee Engagement
Talent Acquisition
Marketing
Restaurant Management
Event Planning
Customer Satisfaction
Outlook
Hospitality
Program Management
Time Management
Menu Development
Teamwork
Leadership Development
Project Management
Aviation
Michael Pleasant Summary
Michael Pleasant, based in Glendale, AZ, US, is currently a License Management Specialist at Dynatrace. Michael Pleasant brings experience from previous roles at Pleasant Design Group, L.L.C and The Keg Steakhouse + Bar. Michael Pleasant holds a 2007 - 2009 Bachelor in Business Administration; Human Resource Management @ American InterContinental University. With a robust skill set that includes Human Resources (HR), Budgeting, Customer Experience, Virtual Assistance, Database Administration and more. Michael Pleasant has 3 emails and 3 mobile phone numbers on RocketReach.
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