Michael Pineda Location
Valenzuela, NCR, PH
Michael Pineda Work
- 2023 - now Branch Head @ AXA Philippines
- 2014 - now Executive Unit Head @ AXA Philippines
- 2012 - 2013 Operations Manager and Quality Manager @ Sitel Group
- 2010 - 2011 Operations Manager @ Emapta Versatile Services Inc
- 2008 - 2010 Operations Manager @ NCO Group
- 2004 - 2008 Operations Supervisor @ ICT Marketing Services
- 2003 - 2004 CCS @ Globalstride
Michael Pineda Education
- De La Salle - College of St. Benilde
Bachelor of Science (Business Administration and Management, General)
1997 - 2001 - La Salle Green Hills
Primary and Secondary Education
1989 - 1997
Michael Pineda Skills
- Workforce Management
- BPO
- Customer Experience
- Contact Centers
- Operations Management
- Process Improvement
- Outsourcing
- Call Center
- Performance Management
- COPC
Michael Pineda Summary
Michael Pineda, based in Valenzuela, NCR, PH, is currently a Branch Head at AXA Philippines. Michael Pineda brings experience from previous roles at AXA Philippines, Sitel, Emapta Versatile Services Inc and NCO Group. Michael Pineda holds a 1997 - 2001 Bachelor of Science in Business Administration and Management, General @ De La Salle - College of St. Benilde. With a robust skill set that includes Workforce Management, BPO, Customer Experience, Contact Centers, Operations Management and more. Michael Pineda has 2 emails and 2 mobile phone numbers on RocketReach.
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