Michael Perkel's Location
Ballarat Central, VIC, AU
Michael Perkel's Work
- Technical Activation Specialist @ Telstra
- Customer Service Specialist and Operational Support @ Telstra Corporation (Chandler Macleod (Ross Managed Services))
- Customer Service Specialist and Operational Support @ Telstra Corporation (DFP Recruitment)
- Process Quality Analyst and Quality Team Leader @ Sitel Operating Corporation
- Technical Support Specialist @ Priority Staffing
- Computer Technician @ BEST Consulting
Michael Perkel's Education
- TAFE (Arrow Training Services)
Diploma of Management (Management)
2011 - 2012 - TAFE ( South West Training)
Certificate III in Customer Contact (Customer Service Support/Call Center/Teleservice Operation)
2011 - 2011 - Sitel Operating Corporation
Certification, Fundamentals of Six Sigma (Customer Service Support/Call Center/Teleservice Operation)
2008 - 2008
- Golden West College
Certificate of Achievement, Transportation and Distribution Program (Transportation and Materials Moving)
1989 - 1990
Michael Perkel's Skills
- VoIP
- Mobile Devices
- Customer Experience
- Telecommunications
- Stakeholder Management
- Amateur Radio Operator
- Customer Escalation Management
- Escalations Management
- Escalation Resolution
- Customer Support
Michael Perkel's Summary
Michael Perkel, based in Ballarat Central, VIC, AU, is currently a Technical Activation Specialist at Telstra Corporation (East Coast Electrical), bringing experience from previous roles at Telstra Corporation (Chandler Macleod (Ross Managed Services)), Telstra Corporation (DFP Recruitment), Sitel Operating Corporation and Priority Staffing. Michael Perkel holds a 2011 - 2012 Diploma of Management in Management @ TAFE (Arrow Training Services). With a robust skill set that includes VoIP, Mobile Devices, Customer Experience, Telecommunications, Stakeholder Management and more, Michael Perkel contributes valuable insights to the industry. Michael Perkel has 1 email on RocketReach.
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