Michael Paterson Email & Phone Number

Lead Tier 1 Service Desk Technician @ California State University - East Bay

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Michael Paterson Location

California, United States

Michael Paterson Work

Lead Tier 1 Service Desk Technician @ (July 2026 - Present)
Tier 1 Service Desk Technician @ (June 2025 - July 2026)
Bar Staff @ (April 2024 - June 2025)
Shift Manager @ (August 2017 - June 2024)
Real Estate Agent @ (January 2019 - January 2021)

Michael Paterson Education

California State University - East Bay
Bachelors of Science (Computer Science)
2025-2027
Las Positas College
Associate of Science - AS (Computer Science)
2017-2025
Dublin High School 2013-2017

Michael Paterson Skills

C#
Database Development
ASP.NET
SQL
Microsoft SQL Server
C++
JavaScript
React.js
HTML5
Cascading Style Sheets (CSS)
Process Improvement
Node.js
Git
Microsoft Visual Studio Code
Bootstrap
Team Management
Customer Service
Food Service
Leadership
Visual Effects
Adobe Premiere Pro
Adobe Photoshop
Sales
Residential Real Estate
Real Estate Transactions
Management
Camera Operation
Screenwriting
Video Production
Film Production
Short Films
Writing
Creative Writing
Oral Communication
Written Communication
Public Speaking
Project Management
Team Motivation
Audio Editing
Audio Recording
Food & Beverage
Food Safety
Live Streaming
Live Video Streaming
Communication
Data Entry
Microsoft Excel
Buyer Representation
.NET
.NET Framework
Angular
Artificial Intelligence (AI)
Back-End Web Development
Claude Code Subagents
Coaching
Configuration Management
Continuous Improvement
Continuous Integration and Continuous Delivery (CI/CD)
Customer Escalation Management
Customer Support
Database Design
Documentation
Employee Training
Engineering
Express.js
Front-End Development
Full-Stack Development
IT Service Management
IT Strategy
ITIL
Identity and Access Management (IAM)
Incident Management
Information Technology
Information Technology Infrastructure
Key Metrics
Mac/PC
Mentoring
Microsoft Azure
MongoDB
MySQL
Performance Monitoring
Power Tools
Prisma ORM
Product Management
Remote Desktop
Serverless Computing
Service Delivery
Service Desk Management
Service-Level Agreements (SLA)
ServiceNow
Software Design
Staff Development
Stakeholder Management
Team Leadership
Technical Support
Ticketing Systems
Troubleshooting
TypeScript
Web Development
Web Engineering
Windows 11

Michael Paterson Summary

Michael Paterson, based in California, United States, is currently a Lead Tier 1 Service Desk Technician at California State University - East Bay. Michael Paterson brings experience from previous roles at California State University - East Bay, First Street Alehouse, Armadillo Willy's BBQ and CENTURY 21®. Michael Paterson holds a 2025 - 2027 Bachelors of Science in Computer Science @ California State University - East Bay. With a robust skill set that includes C#, Database Development, ASP.NET, SQL, Microsoft SQL Server and more. Michael Paterson has 3 emails and 1 mobile phone numbers on RocketReach.