Michael Parnell Email & Phone Number
SITE RELIABILITY ENGINEERING MANAGER, PEOPLE CARE MANAGER @ Dev Technology Group, Inc.
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Michael Parnell Location
- Washington, DC, US
Michael Parnell Work
- SITE RELIABILITY ENGINEERING MANAGER, PEOPLE CARE MANAGER @ (July 2017 - Present)
- Major Incident Manager @ (July 2015 - June 2017)
- Lead Technologist (Senior Incident Manager) @ (June 2014 - May 2015)
- Critical Incident Manager @ (December 2013 - June 2014)
- Critical Incident Manager @ (March 2012 - December 2013)
- Network and Systems Engineer @ (November 2010 - April 2012)
- Incident Manager @ (June 2007 - December 2010)
- Technical Support Engineer - Shift Lead @ (September 1998 - June 2007)
- Information Systems Operator-Analyst @ (November 1994 - March 1999)
Michael Parnell Education
- US Army Signal Center at Fort Gordon, GA
Certificate of Regimental Affiliation - Signal Corps (Military Information Systems Technology)
1994-1995 - Virginia Military Institute
B.A. (Economics)
1987-1991
Michael Parnell Skills
- IT Operations
- Incident Management
- Computer Network Operations
- Technical Support
- ITIL
- WAN
- Security
- Active Directory
- VPN
- Cisco Technologies
- Troubleshooting
- Network Security
- Microsoft Exchange
- Switches
- Networking
- Firewalls
- Operating Systems
- Enterprise Architecture
- Telecommunications
- Windows Server
- Blackberry Enterprise Server
- Routers
- System Administration
- Network Engineering
- Computer Hardware
- Microsoft Certified Professional
- DNS
- IT Service Management
- Service Delivery
- Data Center
- Sla
- Information Technology
- Information Systems
- Team Leadership
- Customer Service
- Visio
- TACACS
- Network Performance Management
- CompTIA Security+
- TCP/IP
- Network Infrastructure
- Hardware Infrastructure
- Network Diagrams
- Frame Relay
- MPLS
- Service Level Management
- Unix
- Encryption
- Virtual Private Network (VPN)
- Business Analysis
- Virtual Private Network Vpn
- Microsoft Office
- Integration
- Virtual Private Network
- Service Level Agreements
Michael Parnell Summary
- Michael Parnell, based in Washington, DC, US, is currently a SITE RELIABILITY ENGINEERING MANAGER, PEOPLE CARE MANAGER at Dev Technology Group, Inc.. Michael Parnell brings experience from previous roles at Princeton Information, Booz Allen Hamilton, CSC - Computer Sciences Corporation and PRISM. Michael Parnell holds a 1994 - 1995 Certificate of Regimental Affiliation - Signal Corps in Military Information Systems Technology @ US Army Signal Center at Fort Gordon, GA. With a robust skill set that includes IT Operations, Incident Management, Computer Network Operations, Technical Support, ITIL and more. Michael Parnell has 2 emails and 1 mobile phone numbers on RocketReach.
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