Michael Ong Email
Customer Service Specialist @ audiosavings.com
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Michael Ong Location
- Quezon City, NCR, PH
Michael Ong Work
- Customer Service Specialist @ (October 2020 - Present)
- Admin Support @ SimpleAZ (June 2023 - February 2024)
- Customer Service Representative @ (July 2022 - May 2023)
- Customer Service Representative @ (May 2020 - September 2022)
- Customer Service Specialist @ (July 2021 - June 2022)
- Customer Support Specialist @ (June 2020 - August 2021)
- Customer Service Support Specialist @ (May 2019 - May 2020)
- Appointment Setter @ (January 2017 - June 2019)
- Resolution Specialist @ (January 2015 - June 2016)
- Technical Support Agent @ (September 2010 - November 2014)
- Technical Support Specialist @ (January 2009 - August 2010)
Michael Ong Education
- Colegio de San Gabriel Arcangel
Associate's degree (Caregiving)
2020-2021 - Our Lady of Fatima University
Bachelor of Science - BS (Health/Health Care Administration/Management)
2004-2009 - Polytechnic University of the Philippines
Bachelor's degree (Marketing)
Michael Ong Skills
- Admin
- Administration
- Amazon Seller Central
- Analytical Skills
- Appointment Setting
- Automotive Sales
- Communication
- Computer Repair
- Contact Centers
- Customer Advocacy
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Representatives
- Customer Support
- Data Entry
- Debt Collection
- Dropship
- Ebay Sales
- Email Support
- Escalation Resolution
- Etsy
- Global Customer Service
- Gorgias
- Helpscout
- Intercom Device
- Interpersonal Skills
- Management
- Microsoft Office
- Multitasking
- Online Support
- Order Fulfillment
- Order Management
- Order Processing
- Phone Etiquette
- Phone Support
- Pricing Analysis
- Problem Solving
- Process Improvement
- Purchase Orders
- Real Estate
- Sales Order Processing
- Scheduling
- Sellercloud
- Setting Appointments
- Shopify
- Slack
- Social Media
- Team Leadership
- Team Management
- Technical Support
- Troubleshooting
- Web Chat
- Web Technologies
- Wholesale Purchasing
- Zendesk
- Zoho
- Zoho CRM
- Zoho Desk
- eBay
- outbound call
- software management
Michael Ong Summary
- Michael Ong, based in Quezon City, NCR, PH, is currently a Customer Service Specialist at audiosavings.com. Michael Ong brings experience from previous roles at SimpleAZ, EightVape, Little Baby Paws and Stilt Inc.. Michael Ong holds a 2020 - 2021 Associate's degree in Caregiving @ Colegio de San Gabriel Arcangel. With a robust skill set that includes Admin, Administration, Amazon Seller Central, Analytical Skills, Appointment Setting and more. Michael Ong has 1 emails on RocketReach.
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