Michael Nguyen Location
- Kirkland, WA, US
Michael Nguyen Work
- 2025 -now Head of Customer Intelligence @
- 2021 -2025 Head of Voice of Customer @
- 2017 -2021 Head of Business Strategy and VoC @
- 2016 -2017 Customer Experience and Insights @
- 2015 -2016 Strategic Customer Success Manager @
- 2014 -2015 Design Thinking and Innovation Practice Lead @
- 2008 -2013 Engagement Manager @
- 2005 -2008 Research Administrator @
- 2003 -2005 Program Manager @
- 2001 -2003 Analyst @
Michael Nguyen Education
- Kent Meridian High School
Design Thinking Boot Camp: From Insights to Innovation (Business Administration, Information Systems)
- Seattle University
Master of Business Administration (M.B.A.) (Leadership Development & Formation)
- d.school | Stanford Institute of Design
Master of Business Administration (M.B.A.), Leadership Development & Formation
Michael Nguyen Skills
- Objectives and Key Results (OKRs)
- Strategy
- Leadership
- Design Thinking
- Business Model Design
- Interdisciplinary Collaboration
- Customer Experience Design
- Human-centered Design
- Innovation Consulting
- Storytelling
- Customer Value Proposition
- Research
- Business Strategy
- Strategic Planning
- Change Management
- Management Consulting
- Program Management
- Analytics
- Data Analysis
- Business Intelligence
- Team Leadership
- Business Process Improvement
- Business Innovation
- Business Process
- Cloud Computing
- Cross-functional Team Leadership
- Telecommunications
- Management
- Customer Success
- Voice of the Customer
- Customer Experience
- Interdisciplinary
- Consultation
- Microsoft Word
- Marketing
- Cross Functional Team Leadership
- Formation
- Human Centered Design
- Customer Value
- Recrutement Corporatif
- Sage Act
- Product Management
- Canvas
- Diagnostics
- Grants
- Direct Sales
- Community
- Campaigns
- Rate
- Customer Insight
- Foundry Management
- Electronics
- Information Systems
- E Commerce
- Databases
- Churn
- Empathy
- Design
- Onboarding
- Idea Generation
- WiFi
- Empower
- Siebel
- C
- Data Visualization
- Launching
- Billing Systems
- T Mobile
- Mentoring
- Culture Change
- Lifelong Learning
- System
- Recruiting
- Member Retention
- Adobe
- Partner Management
- Auditing
- Research Funding
- Microsoft Excel
- Primary Research
- Project
- National Retail
- Paper
- Strategies
- Airplane
- Microsoft
- PayPal
- Retail
- Applications
- Savings
- Business Services
- Scientific
- Training
- Yammer
- Boot Camp
- Business Administration
- Branding
- Self Directed
- Sales
- Project Management
- Axapta
- Engagement
- Sales Operations
- Incentive Programs
- Team Building
- Presenter
- Windows Azure
- Utilization
- Seattle
- Referrals
- New Clients
- Palo Alto
- SDLC
- Art
- Thinking
- End to End
- Organizer
- Meetup
- 4g
- Revenue
- Responsibility
- Culture
- SharePoint
- Office 365
- Engagements
- Radio Access Network
- Resource Management
- WordPress
- Consulting
- Design Teams
- Business Alignment
- PeopleSoft
- PMO
- Agile Methodologies
- Workshops
- SQL
Michael Nguyen Summary
- Michael Nguyen, based in Kirkland, WA, US, is currently a Head of Customer Intelligence at Enterpret. Michael Nguyen brings experience from previous roles at Figma and Asana. Michael Nguyen holds a Design Thinking Boot Camp: From Insights to Innovation in Business Administration, Information Systems @ Kent Meridian High School. With a robust skill set that includes Objectives and Key Results (OKRs), Strategy, Leadership, Design Thinking, Business Model Design and more. Michael Nguyen has 3 emails and 3 mobile phone numbers on RocketReach.
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