Michael Nguyen Email & Phone Number

Head of Customer Intelligence @ Enterpret

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Michael Nguyen Location

Kirkland, WA, US

Michael Nguyen Work

2026 -now Member of Technical Staff @
2025 -2026 Head of Customer Intelligence @
2025 -now Head of Customer Intelligence @
2021 -2025 Head of Voice of Customer @
2017 -2021 Head of Business Strategy and VoC @
2016 -2017 Customer Experience and Insights @
2015 -2016 Strategic Customer Success Manager @
2014 -2015 Design Thinking and Innovation Practice Lead @
2008 -2013 Engagement Manager @
2005 -2008 Research Administrator @
2003 -2005 Program Manager @
2001 -2003 Analyst @

Michael Nguyen Education

d.school | Stanford Institute of Design
Design Thinking Boot Camp: From Insights to Innovation (Design Thinking Boot Camp: From Insights to Innovation)
Seattle University
Master of Business Administration (M.B.A.) (Leadership Development & Formation)
UW Foster School of Business
BA (Business Administration, Information Systems)
Kent Meridian High School

Michael Nguyen Skills

Objectives and Key Results (OKRs)
Strategy
Leadership
Design Thinking
Business Model Design
Interdisciplinary Collaboration
Customer Experience Design
Human-centered Design
Innovation Consulting
Storytelling
Customer Value Proposition
Research
Business Strategy
Strategic Planning
Change Management
Management Consulting
Program Management
Analytics
Data Analysis
Business Intelligence
Team Leadership
Business Process Improvement
Business Innovation
Business Process
Cloud Computing
Cross-functional Team Leadership
Telecommunications
Management
Customer Success
Voice of the Customer
Customer Experience
Interdisciplinary
Consultation
Microsoft Word
Marketing
Cross Functional Team Leadership
Formation
Human Centered Design
Customer Value
Recrutement Corporatif
Sage Act
Product Management
Canvas
Diagnostics
Grants
Direct Sales
Community
Campaigns
Rate
Customer Insight
Foundry Management
Electronics
Information Systems
E Commerce
Databases
Churn
Empathy
Design
Onboarding
Idea Generation
WiFi
Empower
Siebel
C
Data Visualization
Launching
Billing Systems
T Mobile
Mentoring
Culture Change
Lifelong Learning
System
Recruiting
Member Retention
Adobe
Partner Management
Auditing
Research Funding
Microsoft Excel
Primary Research
Project
National Retail
Paper
Strategies
Airplane
Microsoft
PayPal
Retail
Applications
Savings
Business Services
Scientific
Training
Yammer
Boot Camp
Business Administration
Branding
Self Directed
Sales
Project Management
Axapta
Engagement
Sales Operations
Incentive Programs
Team Building
Presenter
Windows Azure
Utilization
Seattle
Referrals
New Clients
Palo Alto
LinkedIn
SDLC
Art
Thinking
End to End
Organizer
Meetup
4g
Revenue
Responsibility
Culture
SharePoint
Office 365
Engagements
Radio Access Network
Resource Management
WordPress
Consulting
Design Teams
Business Alignment
PeopleSoft
PMO
Agile Methodologies
Workshops
SQL

Michael Nguyen Summary

Michael Nguyen, based in Kirkland, WA, US, is currently a Head of Customer Intelligence at Enterpret. Michael Nguyen brings experience from previous roles at Paperclip Labs, Enterpret, Figma and Asana. Michael Nguyen holds a Design Thinking Boot Camp: From Insights to Innovation in Design Thinking Boot Camp: From Insights to Innovation @ d.school | Stanford Institute of Design. With a robust skill set that includes Objectives and Key Results (OKRs), Strategy, Leadership, Design Thinking, Business Model Design and more. Michael Nguyen has 4 emails and 3 mobile phone numbers on RocketReach.