Michael Nassar Email & Phone Number
Customer Solutions Manager @ Panasonic Australia
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Michael Nassar Location
- Sydney, NSW, AU
Michael Nassar Work
- 2020 -now Customer Solutions Manager @
- 2016 -2020 Customer Experience Manager @
- 2008 -2016 Contact Center Manager @
- 2005 -2008 Team Leader @
- 2001 -2003 Customer Service and Technical Support Professional @
Michael Nassar Education
- Salesforce Australia - RTO
Diploma of Customer Contact Leadership
2008-2008 - Salesforce Australia - RTO
Certificate IV in Customer Contact Leadership
2007-2007 - Salesforce Australia - RTO
Certificate III in Customer Contact
2004-2004
Michael Nassar Skills
- Leadership
- Customer Experience
- Team Building
- Stakeholder Management
- Employee Engagement
- Salesforce.com
- Human Resources
- People Management
- Account Management
- Sales
- Customer Retention
- Forecasting
- Customer Satisfaction
- Troubleshooting
- Contact Center Management
- Negotiation
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Mentoring
- Strategic Planning
- Quality Assurance
- Workforce Management
- Strategy
- Sales Management
- Microsoft Office
- Customer Experience Management
- Contact Centers
- Microsoft Excel
- New Business Development
- Change Management
- Time Management
- Employee Training
- Training
- Customer Service
- Business Process Improvement
- Budgets
- SQL
- Management
- Call Center Development
- Inbound Marketing
- Coaching
- Outsourcing
- Call Centers
- Recruiting
- CRM
- Performance Management
- Public Speaking
- User Interface Design
Michael Nassar Summary
- Michael Nassar, based in Sydney, NSW, AU, is currently a Customer Solutions Manager at Panasonic Australia. Michael Nassar brings experience from previous roles at DHL, Salmat and Sitel. Michael Nassar holds a 2008 - 2008 Diploma of Customer Contact Leadership @ Salesforce Australia - RTO. With a robust skill set that includes Leadership, Customer Experience, Team Building, Stakeholder Management, Employee Engagement and more. Michael Nassar has 1 mobile phone numbers on RocketReach.
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