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Michael Naifeh Location
Charlotte, NC, US
Michael Naifeh Work
Vice President EchoPark Guest Experience Center @ (May 2024 - Present)
Director of the Guest Experience Center @ (May 2014 - May 2024)
Client Services Manager @ Alorica (August 2006 - May 2014)
Operations Manager @ NexxLinx (February 2000 - August 2006)
Michael Naifeh Education
Southeastern Oklahoma State University
University of Oklahoma
Michael Naifeh Skills
Artificial Intelligence (AI)
Avaya Technologies
Call Center Development
Call Centers
Contact Centers
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Inbound Marketing
Outsourcing
Process Improvement
Telemarketing
Workforce Management
Michael Naifeh Summary
Michael Naifeh, based in Charlotte, NC, US, is currently a Vice President EchoPark Guest Experience Center at Sonic Automotive. Michael Naifeh brings experience from previous roles at Sonic Automotive, Alorica and NexxLinx. Michael Naifeh holds a Southeastern Oklahoma State University. With a robust skill set that includes Artificial Intelligence (AI), Avaya Technologies, Call Center Development, Call Centers, Contact Centers and more. Michael Naifeh has 4 emails and 4 mobile phone numbers on RocketReach.
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