Michael Muccilli Email & Phone Number
HelpDesk Supervisor @ SugarShot
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Michael Muccilli Location
- Mount Juliet, TN, US
Michael Muccilli Work
- HelpDesk Supervisor @ (May 2025 - Present)
- IT Consultant @ (May 2025 - Present)
- Sr IT Support Specialist @ (January 2025 - May 2025)
- IT Support Engineer @ (February 2024 - January 2025)
- Owner @ SpaceLab Amps (July 2018 - Present)
- Sr Enterprise Support Technician @ (June 2022 - February 2024)
- Enterprise Support Technician @ (September 2018 - June 2022)
- Senior IT Site Engineer @ ServiceSource (acquired by Concentrix) (October 2013 - June 2018)
- IT Site Engineer @ ServiceSource (acquired by Concentrix) (October 2009 - October 2013)
Michael Muccilli Education
- University of Arizona
Bachelor of Science - BS (Systems Engineering)
1994-2000
Michael Muccilli Skills
- 1Password Administration
- Active Directory
- Active Listening
- Atlassian Suite
- Audio Amplifiers
- Backup & Recovery Systems
- Backup Solutions
- Cisco Call Manager
- Cisco Meraki
- Coaching & Mentoring
- Communication
- Computer Hardware
- Computer Repair
- Confluence
- ConnectWise Control
- Customer Satisfaction
- Customer Service
- DLP
- Desktop Support
- Documentation
- Dropbox
- Dropbox Administration
- Elation
- Electronics
- Five9
- Five9 Administration
- G suite
- Google Drive
- Google Workspace
- Google Workspace Administration
- Hardware Support
- Identity and Access Management (IAM)
- Information Technology
- Interpersonal Skills
- Interviewing
- Jamf
- Jira
- Jira Administration
- Jira Service Desk
- Jira Service Managment
- Laptops
- LinkedIn Recruiter
- Mac
- Mac & PC platforms
- Mentoring New Hires
- Microsoft 365
- Microsoft Exchange
- Microsoft Intune
- OS X
- Office 365
- Office 365 Administration
- Okta Administration
- Polycom Video Conferencing
- Problem Solving
- Queue Management
- Remote Desktop
- Salesforce.com
- Salesforce.com Administration
- Service Desk
- ServiceNow
- Slack
- Slack Administration
- Soldering
- Spruce
- System Administration
- System Center Configuration Manager (SCCM)
- Tableau Administration
- Team Leadership
- Technical Documentation
- Technical Support
- Technical Training
- Ticketing Systems
- UltiPro Administration
- VMware
- VMware Workstation
- Voice over IP (VoIP)
- Windows
- Windows 10
- Zoom Rooms / Zoom Webinar Administration
- Zoom Rooms Administration
- iOS
Michael Muccilli Summary
- Michael Muccilli, based in Mount Juliet, TN, US, is currently a HelpDesk Supervisor at SugarShot. Michael Muccilli brings experience from previous roles at Charlie Health and SpaceLab Amps. Michael Muccilli holds a 1994 - 2000 Bachelor of Science - BS in Systems Engineering @ University of Arizona. With a robust skill set that includes 1Password Administration, Active Directory, Active Listening, Atlassian Suite, Audio Amplifiers and more. Michael Muccilli has 4 emails and 2 mobile phone numbers on RocketReach.
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