Senior BPO Vendor Manager, Service Operations @ (April 2022 - March 2023)
BPO Vendor Manager @ (November 2020 - March 2022)
Service Operations Supervisor @ (February 2015 - October 2020)
Authorizations Representative I and II @ (February 2011 - February 2015)
Customer Service Representative I @ (June 2008 - February 2011)
Network Support Engineer @ Multicast Media Networks (March 2006 - January 2007)
Production Engineering Specialist @ (March 2006 - November 2006)
Michael Montarella Education
West Georgia Technical College
Associate of Science - AS (Business Administration, Management and Operations)
2017-2021
Columbus State University
(Engineering)
2000-2003
Michael Montarella Skills
Team Building
Customer Service
Leadership
Strategic Planning
Team Leadership
Customer Satisfaction
Microsoft Office
Management
Business Process Improvement
Michael Montarella Summary
Michael Montarella, based in LaGrange, GA, US, is currently a Senior Manager, BPO Vendor Management at American Home Shield. Michael Montarella brings experience from previous roles at American Home Shield. Michael Montarella holds a 2017 - 2021 Associate of Science - AS in Business Administration, Management and Operations @ West Georgia Technical College. With a robust skill set that includes Team Building, Customer Service, Leadership, Strategic Planning, Team Leadership and more. Michael Montarella has 3 emails and 2 mobile phone numbers on RocketReach.
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