2024 -2025 Senior Manager Inside Sales Operations at American Home Shield @
2022 -2023 Senior BPO Vendor Manager, Service Operations @
2020 -2022 BPO Vendor Manager @
2015 -2020 Service Operations Supervisor @
2011 -2015 Authorizations Representative I and II @
2008 -2011 Customer Service Representative I @
2006 -2007 Network Support Engineer @ Multicast Media Networks
2006 -2006 Production Engineering Specialist @
Michael Montarella Education
West Georgia Technical College
Associate of Science - AS (Business Administration, Management and Operations)
2017-2021
Columbus State University
(Engineering)
2000-2003
Michael Montarella Skills
Team Building
Customer Service
Leadership
Strategic Planning
Team Leadership
Customer Satisfaction
Microsoft Office
Management
Business Process Improvement
Michael Montarella Summary
Michael Montarella, based in LaGrange, GA, US, is currently a Senior Manager, BPO Vendor Management at American Home Shield. Michael Montarella brings experience from previous roles at American Home Shield. Michael Montarella holds a 2017 - 2021 Associate of Science - AS in Business Administration, Management and Operations @ West Georgia Technical College. With a robust skill set that includes Team Building, Customer Service, Leadership, Strategic Planning, Team Leadership and more. Michael Montarella has 3 emails and 2 mobile phone numbers on RocketReach.
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