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Michael Moffa Location
New York, NY, US
Michael Moffa Work
2023 -now Associate Director of Customer Experience (Ended June 2024) @
2015 -2023 Director of Service Excellence @
2014 -2015 Manager of Customer Service @
2012 -2014 Assistant Manager - Call Center @
2007 -2012 Desktop Support Analyst @
2006 -2007 Customer Service Specialist @
Michael Moffa Education
Northeastern University
BS (Computer and Information Science)
Michael Moffa Skills
Management
Strategy
Leadership
Customer Service
Process Improvement
Business Analysis
Software Documentation
Information Technology
Troubleshooting
Vendor Management
Technical Support
Documentation
Business Process Improvement
Project Management
Change Management
Data Analysis
SDLC
Windows Server
Active Directory
Sales
Telecommunications
Visio
Microsoft Office
Marketing
Project Planning
Boston
Help Desk Support
Consideration
Software
Financial Services
MCSA
Public Health
Cooperative
Information Science
Deloitte
Interviews
CareerBuilder
Microsoft Certified Professional
Intranet
Centra
Resume
Websites
Michael Moffa Summary
Michael Moffa, based in New York, NY, US, is currently a Associate Director of Customer Experience (Ended June 2024) at Gadge USA. Michael Moffa brings experience from previous roles at The Next Street and Cambridge Associates. Michael Moffa holds a BS in Computer and Information Science @ Northeastern University. With a robust skill set that includes Management, Strategy, Leadership, Customer Service, Process Improvement and more. Michael Moffa has 2 emails on RocketReach.
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