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Michael Mitchell Location
Peoria, IL, US
Michael Mitchell Work
2025 -now Product Operations Specialist @
2024 -2025 Client Partner @
2021 -2023 Shared Services Director Digital Engagement - HGS Digital @
2020 -2021 Social Media Business Analyst @
2018 -2020 Manager Operations @
2016 -2018 Assistant Operations Manager @
2007 -2016 Supervisor and Trainer @
2006 -2007 Help Desk Analyst @
2005 -2006 Assistant Account Trainer @
1998 -2005 Customer Service Representative @
Michael Mitchell Education
Illinois Central College
Associates (Networking)
2004-2008
Michael Mitchell Skills
Leadership
Customer Experience
Team Building
BPO
Help Desk Support
Escm
Employee Engagement
Call Center
Customer Satisfaction
Vendor Management
Team Management
Process Improvement
ISO 9001
eWFM
Workforce Management
IVR
Operations Management
Contact Centers
Tra
Training
Employee Training
Technical Support
Inbound Marketing
Compliance PCI
Outsourcing
Call Centers
CRM
Performance Management
Michael Mitchell Summary
Michael Mitchell, based in Peoria, IL, US, is currently a Product Operations Specialist at VirtuSense. Michael Mitchell brings experience from previous roles at VirtuSense, HGS Digital and HGS - Hinduja Global Solutions. Michael Mitchell holds a 2004 - 2008 Associates in Networking @ Illinois Central College. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, Help Desk Support and more. Michael Mitchell has 1 emails on RocketReach.
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