Michael Minster Email & Phone Number
Service Delivery Operations Manager @ TikTok
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Michael Minster Location
- Nashville, TN, US
Michael Minster Work
- Service Delivery Operations Manager @ (July 2023 - Present)
- Operations Manager @ (April 2021 - March 2023)
- Customer Service Team Lead @ (March 2018 - April 2021)
- Apple Senior Advisor Tier II @ (October 2016 - March 2018)
Michael Minster Education
- Oklahoma City Community College 2001-2002
- University of Oklahoma 1999-2000
Michael Minster Skills
- Call Center Administration
- Call Centers
- Client Services
- Coaching
- Communication
- Conflict Resolution
- Constructive Feedback
- Contact Center Management
- Credit Card Fraud Prevention
- Customer Experience
- Customer Experience Management
- Customer Journeys
- Customer Relations
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Entry
- De-escalation
- Escalation Resolution
- Fraud Claims
- Hiring
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- New Business Development
- Payment Card Processing
- People Management
- Phone Etiquette
- Problem Solving
- Process Improvement
- Quality Assurance
- Quality Assurance Standards
- Retention Management
- Skilled Multi-tasker
- Strategy Implementation
- Stressful Situations
- Team Leadership
- Technical Support
- Troubleshooting
- Workforce Planning
- Dispatching
Michael Minster Summary
- Michael Minster, based in Nashville, TN, US, is currently a Service Delivery Operations Manager at TikTok. Michael Minster brings experience from previous roles at TaskUs and Volt - International. Michael Minster holds a 2001 - 2002 Oklahoma City Community College. With a robust skill set that includes Call Center Administration, Call Centers, Client Services, Coaching, Communication and more. Michael Minster has 2 emails and 1 mobile phone numbers on RocketReach.
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Top TikTok Employees
Shen Gao
General Manager, Americas and ANZ Head of LIVE Operations
California, United States
Joshua Bloom
GM - Global Business Solutions, US
New York, NY, US
Blake Chandlee
Member of the Board of Advisors
Austin, TX, US
Kevin
Director of Product Management and General Manager
Kirkland, WA, US
Christina Tran
GM of Business Development, TikTok Shop
Seattle, WA, US
Natalie McLean
Managing Director, Global Head of Education
New York, NY, US
Gm O'Connell
Co-Founder
Wilton, CT, US
Jori Arancio
Head of Global Consumer and B2B Communications, TikTok
Culver City, CA, US
Alejandra Angel
SVP BPM
United States
Emily Rhodes
Head of Cosmetics (GM), TikTok Shop
United States
Ajay Salpekar
GM, Beauty, Food and Beverage
Kirkland, WA, US
Lauren Kang
GM of Skincare and K-Beauty, TikTok Shop
Seattle, WA, US
Lu Yin
GM, Home and Strategic Partnerships, Global E-Commerce (US)
Los Angeles, CA, US
Billy Branton
Founder
Fort Walton Beach, FL, US
Simba Bai
GM of Fashion and Liveshopping of TikTok Shop US
Palo Alto, CA, US
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