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Michael Merida Location
West Warwick, RI, US
Michael Merida Work
Service Associate @ (February 2026 - Present)
Project Manager Capital Electric Connections @ Rhode Island Energy (August 2023 - September 2025)
Order Entry Specialist Cox Business @ (October 2018 - January 2021)
E-Commerce Customer Service Agent @ (September 2017 - October 2018)
Sales And Service Specialist @ (April 2015 - September 2017)
Seasonal Sales Consultant @ (September 2014 - April 2015)
Assistant General Manager @ (August 2008 - April 2014)
Michael Merida Education
West Warwick High School
High School Diploma (Business Administration and Management, General)
1996-2001
Community College of Rhode Island
Associate's degree (Business Administration and Management, General)
2025
Michael Merida Skills
Accounts Payable & Receivable
Accounts Receivable (AR)
Android
Cable Broadband
Cable Modem Termination System (CMTS)
Cable Modems
Cable Television
Communication
Community Outreach
Customer Relations
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Operations
Customer Service Representatives
Data Entry
Employee Training
Fiber Optic Cable
Freshdesk
Front Office
Hospitality Industry
Hospitality Management
Hotel Management
Human Resources (HR)
IP Phones
Internet Troubleshooting
Management
Microsoft Excel
Microsoft Office
Multi-line Phone
Office Administration
Order Entry
Order Fulfillment
Order Management
Order Taking
Phone Etiquette
Project Management
Recruiting
Revenue Analysis
Sales
Sales Operations
Scheduling
Social Media Marketing
Supervisory Skills
Technical Support
Ticketing Systems
Verizon Wireless Products
Zendesk
Zendesk Customer Service Software
iPhone Support
Michael Merida Summary
Michael Merida, based in West Warwick, RI, US, is currently a Service Associate at Verizon. Michael Merida brings experience from previous roles at Rhode Island Energy, Wiverse, Giant Vapes & Distribution and Full Channel. Michael Merida holds a 1996 - 2001 High School Diploma in Business Administration and Management, General @ West Warwick High School. With a robust skill set that includes Accounts Payable & Receivable, Accounts Receivable (AR), Android, Cable Broadband, Cable Modem Termination System (CMTS) and more. Michael Merida has 3 emails and 4 mobile phone numbers on RocketReach.
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